What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
91 Plan to Renew
3
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Direct Deposit
Taxation Deduction
Self Service Portal
HR Systems Interface
Tax Form Preparation
Vacation and Leave Tracking
Benefits Calculation
Time and Attendance
Accounting Systems Interface
Retirement Plan Tracking
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
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Justworks Reviews
Freya Rose P.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Justworks from other similar products?
They are a full-service PEO and take care of all of the needs of the business in regards to Benefits and Payroll.
What is your favorite aspect of this product?
That they set up state accounts and take care of compliance.
What do you dislike most about this product?
That they have limitations on vendors
What recommendations would you give to someone considering this product?
Easy to implement and maintain - if you want to partner with specific vendors, check that they integrate with Justworks first!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bill D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
JustWorks gets the job done- easy to use, reliable
Likeliness to Recommend
What differentiates Justworks from other similar products?
Simplified to the task at hand- getting people paid on time and for the right amount, consistently.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Mobile app could use some work.
What recommendations would you give to someone considering this product?
Easy for end users to learn and use. I assume the HP people found it easy to administer.
Pros
- Reliable
- Trustworthy
- Effective Service
- Caring
Sarolta K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Good payroll tool for US market
Likeliness to Recommend
What differentiates Justworks from other similar products?
24/7 support center helps a lot. Mainly because the time zones. They are helpful and reachable.
What is your favorite aspect of this product?
New hire paper work can be done by electronic signature feature. This is vital in the lockdown times.
What do you dislike most about this product?
Really integrated. So if you can't reach your data in Justwork, you are lost everything in one place for a while. But not forever.
What recommendations would you give to someone considering this product?
This program can handle benefits, payroll , HR functions and compliance. So it needs a big migration for integrate everything. But in the end the company just pay for a complex solution. That is convenient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Under Delivered