What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
2
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Continually Improving Product
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
User and Enrollment Management
Self Service Portal
Regulatory Compliance
Claims Management
Contributions and Payment Tracking
Provider Management
Payroll Integration
Benefits Administration
Archiving and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Justworks Reviews
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
The very best customer support.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashley T.
- Role: Human Resources
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Aug 2024
Easy to use, works for us!
Likeliness to Recommend
What differentiates Justworks from other similar products?
We are able to include our contractors within JustWorks where many other similar products force you to use another software.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Nothing major comes to mind.
What recommendations would you give to someone considering this product?
Ask about integrations and make sure it works for your work flow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Trina F.
- Role: Human Resources
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great and Simple PEO for growing businesses
Likeliness to Recommend
What differentiates Justworks from other similar products?
The pricing is very transparent, and the system is incredibly user friendly. It is easy to do everything without needing to contact support, but if you do need support, they always very helpful.
What is your favorite aspect of this product?
I love that the system is easy to navigate. I also love the benefits administration - they get negotiated rates on insurance that smaller businesses would not receive on their own, so they save companies tons of money.
What do you dislike most about this product?
We tended to have trouble with timecards for hourly workers when I used it, but it seems like those issues have been addressed more recently.
What recommendations would you give to someone considering this product?
This is a great product for any company that has no HR function, a limited HR function. or smaller companies that want the benefits of better cost for their compliance, payroll and benefits needs
Pros
- Transparent
- Effective Service
- Client Friendly Policies
- Fair