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Justworks

Justworks

7.8 /10
Category
Justworks
7.8 /10

What is Justworks?

Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.

Company Details


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Awards & Recognition

Justworks won the following awards in the Payroll category

Justworks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Justworks.

88 Likeliness to Recommend

2
Since last award

91 Plan to Renew

3
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Justworks?

0% Negative
14% Neutral
86% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 86

Compensation Management

89

Direct Deposit

88

Taxation Deduction

88

Self Service Portal

87

HR Systems Interface

85

Tax Form Preparation

84

Vacation and Leave Tracking

84

Benefits Calculation

83

Time and Attendance

82

Accounting Systems Interface

82

Retirement Plan Tracking

74

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

82

Availability and Quality of Training

82

Vendor Support

82

Breadth of Features

80

Business Value Created

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

77

Ease of Customization

69

Justworks Reviews

Jennifer S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use especially for small companies

Likeliness to Recommend

7 /10

What differentiates Justworks from other similar products?

Justworks is cost effective for a small team. It allows you to manage day to day HR functions, and is very useful give that time and attendance, benefits, and training features are all in one place

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

As our company is growing we are out growing some services that are available. Justworks is more useful for small companies

What recommendations would you give to someone considering this product?

If you have a small HR department or have not yet established one Justworks has tools that make compliance simple.

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Effective Service
  • Under Delivered
  • Charges for Enhancements

Trina F.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great and Simple PEO for growing businesses

Likeliness to Recommend

9 /10

What differentiates Justworks from other similar products?

The pricing is very transparent, and the system is incredibly user friendly. It is easy to do everything without needing to contact support, but if you do need support, they always very helpful.

What is your favorite aspect of this product?

I love that the system is easy to navigate. I also love the benefits administration - they get negotiated rates on insurance that smaller businesses would not receive on their own, so they save companies tons of money.

What do you dislike most about this product?

We tended to have trouble with timecards for hourly workers when I used it, but it seems like those issues have been addressed more recently.

What recommendations would you give to someone considering this product?

This is a great product for any company that has no HR function, a limited HR function. or smaller companies that want the benefits of better cost for their compliance, payroll and benefits needs

Pros

  • Transparent
  • Effective Service
  • Client Friendly Policies
  • Fair

Alexa P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Justworks: the solution to your payroll problems.

Likeliness to Recommend

9 /10

What differentiates Justworks from other similar products?

Justwork offers an affordable payroll and business benefits solution for businesses of all sizes. It offers a single, easy-to-use platform for all payroll processes, from setting up employees to paying salaries. Compared to Gusto, Justworks offers a more affordable and flexible payroll solution for businesses of all sizes. It offers a more intuitive interface than Gusto. Justworks also offers benefits management tools, such as health insurance, dental insurance, life insurance, and disability insurance.

What is your favorite aspect of this product?

Justworks is very intuitive and very flexible. The software is easy to use when managing all aspects of payroll. It offers many features and is very flexible. Also, the technical support team is excellent and always available. The software also offers the option to customize the payroll process to suit the specific needs and requirements of each company. As a Recruitment Consultant this helps me save time when processing employee payroll.

What do you dislike most about this product?

The cost of the services can be high for some companies and it does not support some languages.

What recommendations would you give to someone considering this product?

I would recommend Justworks payroll software to a recruiting consultant because it offers many tools to help you manage employee payroll more efficiently. In addition, the software enables recruiting consultants to process payroll, manage employee taxes, and manage benefits quickly and easily.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product