What is Justworks?
Payroll, benefits, HR and compliance - all in one place. Justworks simplifies your business's back office complexities, so you can work fearlessly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
2
Since last award
91 Plan to Renew
3
Since last award
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Justworks?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Direct Deposit
Taxation Deduction
Self Service Portal
HR Systems Interface
Tax Form Preparation
Vacation and Leave Tracking
Benefits Calculation
Time and Attendance
Accounting Systems Interface
Retirement Plan Tracking
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Also Featured in...
Justworks Reviews
FRANCHESCA R.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Best Pick for the best PEO online platform!
Likeliness to Recommend
What differentiates Justworks from other similar products?
Through its simplicity, full-service HR and payroll solutions, benefits administration, compliance support, PEO model, supportive customer experience, scalability, integrations, and partnerships.
What is your favorite aspect of this product?
The customer support provided by Justworks is exceptional, with a team that is exceptionally friendly, helpful, and knowledgeable.
What do you dislike most about this product?
It would be beneficial if Justworks offered additional options for customizing plans.
What recommendations would you give to someone considering this product?
Assess your business needs. Compare pricing and value. Evaluate integrations. Research customer feedback. Request a demo or trial. Consider scalability. Seek advice from peers or professionals.
Pros
- Continually Improving Product
- Trustworthy
- Inspires Innovation
- Caring
Lillian W.
- Role: Operations
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to use
Likeliness to Recommend
What differentiates Justworks from other similar products?
User friendly website
What is your favorite aspect of this product?
The PTO calculator, though that is pretty standard
What do you dislike most about this product?
Time card approval could be a bit more innovative
What recommendations would you give to someone considering this product?
I have one for the company. I wish there was a way to input employees schedules, so when hours are missed the system could detect where and offer PTO if the agent has any
Pros
- Respectful
- Security Protects
- Reliable
- Performance Enhancing
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Michelle R.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Oct 2023
Fantastic Product
Likeliness to Recommend
What differentiates Justworks from other similar products?
I was a long time user of ADP which does NOT compare to Justworks. The customer service support is STELLAR with Justworks and that is what sets them apart for me.
What is your favorite aspect of this product?
Ease of use. Very user friendly.
What do you dislike most about this product?
I honestly have not come across any issues to report over the past one year + using Justworks
What recommendations would you give to someone considering this product?
It's worth setting up a call and seeing if this platform offers you what ever you are not currently getting with your payroll service. I find Justworks to be an efficient and productive platform to navigate through and it has saved me a lot of time and aggravation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing