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Jumio

Jumio Identity Verification

Composite Score

7.6 /10

CX Score

8.1 /10

8 Reviews Write a Review

What is Jumio Identity Verification?

Jumio automates the online identity verification process. Prevent online identity fraud and identity theft, and simplify KYC/AML compliance while providing a frictionless onboarding experience.

Company Details

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Jumio Identity Verification Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 97%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jumio Identity Verification?

0% Negative

13% Neutral

87% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 82

Identity Verification

Picture Identification

Database Integration

Document Verification

Electronic Signatures

Risk Assessment

Regulatory Compliance

Document Hosting

Reporting

Biometric Identification

Video Identification

Vendor Capability Ratings

Average 80

Quality of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Ease of Implementation

Ease of Customization

Ease of IT Administration

Breadth of Features

Jumio Identity Verification Reviews

Chanda B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Approval for easier compliance

Likeliness to Recommend

9 /10

What differentiates Jumio Identity Verification from other similar products?

It adorable with approval for easier compliance. Ease of integrations. It very good and benevolent with sending mass documents and quick verification.

What is your favorite aspect of this product?

Monument with ease of uploading file. Secure to handle sensitive data. It very flexible with data security.

What do you dislike most about this product?

Very efficient to prevent fraud.

What recommendations would you give to someone considering this product?

It magnificent with documents signing digitally. It fobulous with identity verification. Terrific with candidates to sign their onboarding paperwork.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Jumio Identity Verification

What is Jumio Identity Verification?

Company Details

Need Assistance?

Jumio Identity Verification Ratings

85 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Jumio Identity Verification?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Identity Verification Ability to verify the authenticity of government-issued identification with the person presenting it.

Picture Identification Allows users to upload pictures to be compared with documentation or data.

Database Integration Integrates with existing client/prospect database.

Document Verification automates verification of important documents such as proof of address from pictures of utility bills, credit cards, and bank statements.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Risk Assessment 'The system provides an assessment of the risks associated with the individual.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Biometric Identification Allows users to verify their identity using biometrics such as fingerprints.

Video Identification Provides facial recognition via video feed to compare with identification on file.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Jumio Identity Verification Reviews

Chanda B.

Approval for easier compliance

Likeliness to Recommend

Pros

Title

Feature Ratings

Identity Verification

Picture Identification

Database Integration

Document Verification

Electronic Signatures

Risk Assessment

Regulatory Compliance

Document Hosting

Reporting

Biometric Identification

Video Identification

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Ease of Implementation

Ease of Customization

Ease of IT Administration

Breadth of Features