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Jumio Identity Verification Logo
Jumio Identity Verification Logo
Jumio

Jumio Identity Verification

Composite Score
7.7 /10
CX Score
8.1 /10
Category
Jumio Identity Verification
7.7 /10

What is Jumio Identity Verification?

Jumio automates the online identity verification process. Prevent online identity fraud and identity theft, and simplify KYC/AML compliance while providing a frictionless onboarding experience.

Company Details


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Jumio Identity Verification Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jumio Identity Verification?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Database Integration

87

Picture Identification

87

Regulatory Compliance

84

Document Hosting

80

Reporting

77

Vendor Capability Ratings

Average 80

Quality of Features

87

Ease of Data Integration

84

Vendor Support

84

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Business Value Created

80

Ease of Implementation

80

Usability and Intuitiveness

80

Ease of Customization

77

Ease of IT Administration

77

Breadth of Features

74

Jumio Identity Verification Reviews

Nabeel s.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product with diverse features

Likeliness to Recommend

8 /10

What differentiates Jumio Identity Verification from other similar products?

Jumio Identity Verification sets itself apart with its cutting-edge AI technology, ensuring swift and accurate document verification for businesses. Its seamless integration, robust security features, and global regulatory compliance make it a top choice for companies prioritizing identity verification in their workflows. With Jumio, businesses can confidently streamline onboarding processes while maintaining compliance and security standards.

What is your favorite aspect of this product?

My favorite aspect of Jumio Identity Verification is its seamless integration with existing workflows. Its ability to effortlessly fit into various business processes and platforms while maintaining high accuracy and security levels is truly remarkable. This ensures a smooth user experience and allows businesses to efficiently verify identities without disrupting their operations.

What do you dislike most about this product?

The only drawback I find with Jumio Identity Verification is that it might be cost-prohibitive for smaller businesses or startups with limited budgets. The pricing structure could potentially be a barrier to entry for some organizations, especially those with lower transaction volumes or tighter financial constraints.

What recommendations would you give to someone considering this product?

For those considering Jumio Identity Verification, I recommend thoroughly evaluating your business needs and budget constraints. Ensure that the features and pricing align with your requirements and financial capabilities. Additionally, take advantage of any trial or demo options to fully assess the product's performance and compatibility with your existing systems. Lastly, consider reaching out to Jumio's customer support team to address any specific questions or concerns before making a decision.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service

Narendra T.

  • Role: Finance
  • Industry: Finance
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Mar 2024

Smooth and logical

Likeliness to Recommend

10 /10

What differentiates Jumio Identity Verification from other similar products?

It provides clarity over the ID document is legitimate or fake.

What is your favorite aspect of this product?

Verification

What do you dislike most about this product?

Bit laggy

What recommendations would you give to someone considering this product?

It’s is good tool for verification of ID documents

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

shaffaf k.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product with diverse features but pricey.

Likeliness to Recommend

7 /10

What differentiates Jumio Identity Verification from other similar products?

The ease of access and learning is much better than other similar products. The pricing and technical support is really good but could be much better.

What is your favorite aspect of this product?

Diverse features and ease of access. It was much quicker to learn compared to other similar products i’ve used in the past.

What do you dislike most about this product?

Some features which are crucial to my job were hidden in plain sight. While the features are extremely helpful, finding them can be tricky at times.

What recommendations would you give to someone considering this product?

A product which is really handy and quite useful. But take a bit more time to familiarise yourself with the diverse features it has to offer to better leverage it’s application.

Pros

  • Unique Features
  • Security Protects
  • Continually Improving Product
  • Reliable