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Jumio Identity Verification Logo
Jumio Identity Verification Logo
Jumio

Jumio Identity Verification

Composite Score
7.7 /10
CX Score
8.1 /10
Category
Jumio Identity Verification
7.7 /10

What is Jumio Identity Verification?

Jumio automates the online identity verification process. Prevent online identity fraud and identity theft, and simplify KYC/AML compliance while providing a frictionless onboarding experience.

Company Details


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Jumio Identity Verification Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jumio Identity Verification?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Database Integration

87

Picture Identification

87

Regulatory Compliance

84

Document Hosting

80

Reporting

77

Vendor Capability Ratings

Average 80

Quality of Features

87

Ease of Data Integration

84

Vendor Support

84

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Business Value Created

80

Ease of Implementation

80

Usability and Intuitiveness

80

Ease of Customization

77

Ease of IT Administration

77

Breadth of Features

74

Jumio Identity Verification Reviews

Siva kumar A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

"Efficient and Reliable Identity Verification Solu

Likeliness to Recommend

10 /10

What differentiates Jumio Identity Verification from other similar products?

Jumio's identity verification stands out due to its use of AI and machine learning algorithms, which enable it to quickly and accurately verify identities using various forms of identification such as passports, driver's licenses, and IDs. Additionally, Jumio offers a seamless user experience with real-time verification, reducing friction for customers. Their technology also includes features like liveness detection to prevent fraudsters from using stolen identities.

What is your favorite aspect of this product?

Accuracy and User friendly almost dream team support

What recommendations would you give to someone considering this product?

If considering Jumio for identity verification, it's essential to assess your business needs, ensuring compatibility with existing systems and adherence to security standards. Verify accuracy rates, scalability, and ROI potential while prioritizing a seamless user experience. Evaluate customer support quality, consider trial options, and seek feedback from other users for a comprehensive assessment before making a decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Coletun L.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product. A wide array of features.

Likeliness to Recommend

8 /10

What differentiates Jumio Identity Verification from other similar products?

Their accuracy

What is your favorite aspect of this product?

How efficient it is

What do you dislike most about this product?

Nothing sticks out

What recommendations would you give to someone considering this product?

Run a POC and test it out for your own specific use case

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Aabha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

A sturdy tool in Knowledge based authentication.

Likeliness to Recommend

10 /10

What differentiates Jumio Identity Verification from other similar products?

The software offers robust authentications and AML screening features to ensure that compliance throughout the customers life cycle. It offers automated identity verifications and risk signals. Has a very user friendly UX that lures more customers to implement it. It offers highly accurate and very user friendly identify verification solution ever.

What is your favorite aspect of this product?

Scanning interface. It uses both AI and human interception to enhance accuracy of the verification documents. This eliminates any changes of use of fake documents during verifications. It offers quick and accurate features to connect a person's online and real world identities. The end to end encryption features. This helps to fight any fraudulent acts, maintain compliance and on board customers faster.

What do you dislike most about this product?

Jumio works perfect. The user must present a proof of age like a driver's license when onboarding. The API is easy to use. It has rich characteristics that help to boost compliance interms of security and performance. Semaless customer experience. Integration.

What recommendations would you give to someone considering this product?

It does a commendable job. It is excellent in identity proofing. Automated protections. Has Very customizable security organs. Offers SMS based two factor authentications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing