What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJotForm Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on JotForm.
86 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Version Management
Data Analysis and Survey Function
Field Configuration and Customization
APIs and Integration
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
JotForm Reviews
Phil G.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2023
A good option for dynamic forms
Likeliness to Recommend
What differentiates JotForm from other similar products?
Jotform allows for greater flexibility and cleaner UX than form functionality native to email marketing and marketing automation tools.
What is your favorite aspect of this product?
Dynamic and conditional fields stand out as the most valuable feature.
What do you dislike most about this product?
There's no native way to modify the data output. The user-facing value is the value that is pushed through, which complicates data collection and management. Embedding on a Squarespace site relies on iframes and requires an absurd amount of padding to ensure the full card-style form is visible across device formats.
What recommendations would you give to someone considering this product?
Use it in conjunction with Zapier to get the most out of the tool.
Pros
- Respectful
- Acts with Integrity
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2023
A great eForm management platfrom
Likeliness to Recommend
What differentiates JotForm from other similar products?
The features that are presented in a platform will definitely make end user a great choose a of different features.
What is your favorite aspect of this product?
The usage and management of different forms and their mobile control making these platforms an easy and accessible, among other similar products.
What do you dislike most about this product?
A bit time consuming, if you consider yourself as a perfectionist, to many features will make you a bit longer to create an ideal eForm.
What recommendations would you give to someone considering this product?
Nowadays paper is losing its value, eForms are taking the advantage, they are secure, they are traceable and you will never think that it could be lost. And JotForm makes it all super easy and accessible.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring
AMB. Chidiebere Moses O.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2023
Simple Way To Get A Form Setup and Sent
Likeliness to Recommend
What differentiates JotForm from other similar products?
It does have good features including drag and drop without using coding to get anything special done. It has better way to submit forms, integrate with websites and simply creative user-interface.
What is your favorite aspect of this product?
Drag and Drop Pre-defined templates Simple submission process
What do you dislike most about this product?
If you do not know how to use the platform or you are new to it, it could be confusing and takes a good amount of time before you starting working fast. But when you get it, you become a pro easily.
What recommendations would you give to someone considering this product?
This is just a simple eForm and Survey creation platform, and it satisfies the purpose of its creation. So be specific first for what purpose you want to use it, so you can be able to make easy choice of templates to work with.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
