What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
84 Plan to Renew
5
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Data Analysis and Survey Function
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
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JotForm Reviews
Tyler H.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2020
Easy to use and easy to learn
Likeliness to Recommend
What differentiates JotForm from other similar products?
It’s simple to use and fairly easy to learn
What is your favorite aspect of this product?
I love how easy it is to teach other to use this product
What do you dislike most about this product?
To learn every aspect of this product you really have to dive deep and study it to master it
What recommendations would you give to someone considering this product?
I recommend that people take their time to make sure they understand what they are doing
Pros
- Efficient Service
- Reliable
- Performance Enhancing
- Enables Productivity
Bill B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2020
Very versatile and very easy to use
Likeliness to Recommend
What is your favorite aspect of this product?
The versatility and ease of use
What do you dislike most about this product?
Could be a little less expensove
What recommendations would you give to someone considering this product?
Give it a shot
Pros
- Enables Productivity
- Inspires Innovation
- Caring
- Fair
Susan W.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2020
Great time saver, intuitive and easy to use
Likeliness to Recommend
What differentiates JotForm from other similar products?
Ease of use, intuitive
What is your favorite aspect of this product?
Ease of use and intuitive
What do you dislike most about this product?
Nothing , it does the job
What recommendations would you give to someone considering this product?
Go for it , it is a great time saver
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy