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Jotform, Inc.

JotForm

8.3 /10
Category
JotForm
8.3 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

86 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
6% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Security

85

Electronic Signatures

84

Mobility

83

Drag and Drop Design

83

Workflow Automation

81

Version Management

78

Data Analysis and Survey Function

78

Field Configuration and Customization

77

APIs and Integration

76

State Transformation

76

Vendor Capability Ratings

Average 82

Ease of Data Integration

84

Business Value Created

84

Quality of Features

83

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Customization

82

Ease of Implementation

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

79

JotForm Reviews

Susan W.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Great time saver, intuitive and easy to use

Likeliness to Recommend

5 /10

What differentiates JotForm from other similar products?

Ease of use, intuitive

What is your favorite aspect of this product?

Ease of use and intuitive

What do you dislike most about this product?

Nothing , it does the job

What recommendations would you give to someone considering this product?

Go for it , it is a great time saver

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy to use, save time and money.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Patrick F.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Great Product, Easy to use!!!

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

It's very easy to use and is customer focused.

What is your favorite aspect of this product?

How easy it is to integrate to your current services.

What do you dislike most about this product?

There is nothing so far that i dislike

What recommendations would you give to someone considering this product?

I highly recommend this product to anyone

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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