What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJotForm Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on JotForm.
86 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Reliable
- Enables Productivity
- Security Protects
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Version Management
Data Analysis and Survey Function
Field Configuration and Customization
APIs and Integration
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
JotForm Reviews
Susan W.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2020
Great time saver, intuitive and easy to use
Likeliness to Recommend
What differentiates JotForm from other similar products?
Ease of use, intuitive
What is your favorite aspect of this product?
Ease of use and intuitive
What do you dislike most about this product?
Nothing , it does the job
What recommendations would you give to someone considering this product?
Go for it , it is a great time saver
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2020
Easy to use, save time and money.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Patrick F.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2020
Great Product, Easy to use!!!
Likeliness to Recommend
What differentiates JotForm from other similar products?
It's very easy to use and is customer focused.
What is your favorite aspect of this product?
How easy it is to integrate to your current services.
What do you dislike most about this product?
There is nothing so far that i dislike
What recommendations would you give to someone considering this product?
I highly recommend this product to anyone
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable