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JotForm Logo
JotForm Logo
Jotform, Inc.

JotForm

Composite Score
8.3 /10
CX Score
8.4 /10
Category
JotForm
8.3 /10

What is JotForm?

Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.

Company Details


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JotForm Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JotForm.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

84 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JotForm?

1% Negative
7% Neutral
92% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Security

84

Electronic Signatures

82

Mobility

81

Drag and Drop Design

80

Workflow Automation

79

Field Configuration and Customization

77

Data Analysis and Survey Function

77

APIs and Integration

76

Version Management

76

State Transformation

74

Vendor Capability Ratings

Average 79

Ease of Data Integration

84

Business Value Created

81

Usability and Intuitiveness

81

Breadth of Features

81

Ease of Customization

81

Quality of Features

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Ease of IT Administration

79

Vendor Support

78

Availability and Quality of Training

77

JotForm Reviews

Dani M.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oleksandr T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Great forms builder for your startup team

Likeliness to Recommend

8 /10

What differentiates JotForm from other similar products?

I can not help but note that this product is constantly developing and improving. If there was a clear leader on the market 2 years ago (not Jotforms), now Jotforms has the advantage

What is your favorite aspect of this product?

I liked the customization of everything I needed to organize surveys and collect leads

What do you dislike most about this product?

The interface should be simplified a little, it is somewhat not modern

What recommendations would you give to someone considering this product?

if you are looking for a worthy alternative to a well-known product - take a look at the wide functionality of Jotforms

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Jasmine A.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Feature rich survey tool

Likeliness to Recommend

10 /10

What differentiates JotForm from other similar products?

I have used this tool for over an year now,It is so simple to follow.Reports are good to go for presenting the data.

What is your favorite aspect of this product?

Integeration options and reports

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Easy to learn Large no of integeration options Graphical reports Easy to share survey for data collection

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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