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jitsi

Composite Score
7.7 /10
CX Score
7.8 /10
Category
jitsi
7.7 /10

What is jitsi?

Jitsi is a set of open-source projects that allows you to easily build and deploy secure videoconferencing solutions. We are best known for our Jitsi Meet video conferencing platform, meet.jit.si where we host a Jitsi Meet instance that the community can use for totally free video conferences , and the Jitsi Videobridge that powers all of our multi-party video capabilities.

Company Details


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jitsi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on jitsi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love jitsi?

0% Negative
17% Neutral
83% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Video Conferencing

94

Audio Conferencing Call in Bridge

91

Keyboard Mouse Control

91

Instant Messaging

89

Screen Share

87

Facilitator Functions

84

Audio Conferencing VoIP

82

Audio Controls

79

Application Share

77

Virtual Whiteboard

73

File Transfer

71

Vendor Capability Ratings

Average 86

Product Strategy and Rate of Improvement

92

Ease of Data Integration

91

Ease of IT Administration

89

Ease of Implementation

88

Business Value Created

88

Breadth of Features

87

Availability and Quality of Training

86

Vendor Support

85

Ease of Customization

85

Quality of Features

82

Usability and Intuitiveness

80

jitsi Reviews

Anitha R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Audio and Video Conferencing Solution

Likeliness to Recommend

10 /10

What differentiates jitsi from other similar products?

The User Interface is vert smooth and it is an open source software with no time limit in meetings.

What is your favorite aspect of this product?

The Best thing about Jitsi is it is an Open Source Platform. The Browser support is pretty good. Video quality and consistency is key factor of Jitsi. it Helps me to video conferencing over the globe without no issues. ScreenSharing feature really helps alot to go over things in meetings.

What do you dislike most about this product?

it do not allow more that 100 Participant in a meeting. Sometime we have noticed some failures like kicking out the participant and recording is not working. There should be background wallpaper for video confrencing.

What recommendations would you give to someone considering this product?

it is helping us to connect with team member everyday through video conferencing while everyone of us works from home. i would recommend to use is as it is free , reliable and gets the job done.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Over Delivered

CA Sanjay K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Wonderful product with ease to use.

Likeliness to Recommend

10 /10

What differentiates jitsi from other similar products?

It seemed to be the least costly option for online learning, which is good. It is a good option to include users quickly, since you do not need to register, just the link of the room to enter.

What is your favorite aspect of this product?

Is is easy to use with best interface. Jitsi Meet has access to a wide range of meeting-related tools. In addition, it includes a number of built-in meeting and conference tools.

What do you dislike most about this product?

Sometimes it uses a lot of memory eventually phone gets heat up. It consumes a lot of bandwidth even while text sharing via screen share. Screen sharing is fluctuating which can be improved.

What recommendations would you give to someone considering this product?

If you are looking for a product which is easy to use and have best interface with a lot of useful tools, should go for it.. Thanks !!

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Saves Time

Aman K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy way to Connect

Likeliness to Recommend

9 /10

What differentiates jitsi from other similar products?

It provides all the basic services at no cost while other products comes up with the cost.

What is your favorite aspect of this product?

Jitsi is a video conference tool that is simple to use, free, and reliable. It has a lot of features and is constantly being improved. It is a nice feature that enables screen sharing, one-on-one conversations, and dial-in services. The quality is superb, and if the connection breaks down, it will switch to audio alone.

What do you dislike most about this product?

1.) There is no any option for the sharing the files. 2.) It takes a lot of memory and my device get heats up sometimes.

What recommendations would you give to someone considering this product?

I'll highly recommend this product.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service