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isolved People Cloud Logo Award Winner Product Badge
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iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Screenshots

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isolved People Cloud Videos

isolved People Cloud Reviews

Colleen D.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product with lots of room to grow

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

We have a Customer Success Manager that works closely with us to make sure we are maximizing our value with the product and happy with our current services.

What is your favorite aspect of this product?

The ability to add on features as you need them.

What do you dislike most about this product?

Customer service can be frustrating at times

What recommendations would you give to someone considering this product?

Talk to others in your industry who have used the product.

Pros

  • Continually Improving Product
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Wastes Time

Jessica C.

  • Role: Human Resources
  • Industry: Chemicals
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2022

Very User Friendly!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

iSolved Hire

What is your favorite aspect of this product?

I don't have a favorite but everything we ask them to do they do it!

What do you dislike most about this product?

Nothing, i like it all.

What recommendations would you give to someone considering this product?

Take a look at the vidoes no how to use it and you'll be fine!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stephanie W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

This product just keeps getting better!

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

What differentiates isolved to other products is their agile product development approach and the speed in which they enhance the platform all combined with a strong commitment to listening to end users business requirements.

What is your favorite aspect of this product?

User interface.

What do you dislike most about this product?

Not having a dashboard of open/closed case tickets submitted to isolved customer service.

What recommendations would you give to someone considering this product?

It’s an easy product to learn…take time to learn the product and platform. Policy groups and eligibility rules are important, so take time to get those setup correct at time of your initial implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Friendly Negotiation

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