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iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

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isolved People Cloud Reviews

  • Role: Operations
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Michael O.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

I've found iSolved to be an invaluable tool

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

It's a one-stop shop for your convenience. Features like as human resource management (HRIS), payroll, benefits, appraisals, and timekeeping are all built right in. If you have any questions, iSolved University's customer care is there to help.

What is your favorite aspect of this product?

Payroll processing for our company with isolved is a breeze. The user interface is well-designed and simple to navigate, and if any help is required, the service team is excellent. Just today, I needed to get in touch with customer service, and I must say that my interaction with them was fantastic.

What do you dislike most about this product?

Many operations, components, and data for iSolved are performed, constructed, and maintained behind the scenes. In my role as an end-user inside our company, I don't always have a clear picture of how various back-end settings may influence the system's performance.

What recommendations would you give to someone considering this product?

We are a young company at the cusp of expanding our operations and developing better-managed procedures. We are able to do this with the help of ISolved, a solution that centralizes data and improves workflow.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Michelle W.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

I look forward to more developments from iSolved!

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Aesthetically, I enjoy the color scheme and the service is incredibly knowledgeable and helpful. However, technically it needs an upgrade, especially with the reporting and data-at-a-glance features. Companies rely heavily on having the data at their fingertips and iSolved needs to catch up here. It could also be more intuitive and user friendly. I'm looking for more connections to be made so I'm not backing in and out of screens constantly.

What is your favorite aspect of this product?

Customer service is amazing and incredibly willing to help!

What do you dislike most about this product?

The reporting feature is cumbersome and dabase-like. I really wish it were easier to find information quickly, with as few clicks as possible.

What recommendations would you give to someone considering this product?

I would recommend what I always recommend; look at a minimum of three vendors, demos and presentations before making a decision. Check references and do your research.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Cons

  • Less Performance Enhancing
  • Less Productive
  • Commodity Features

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