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inRiver

inriver PIM

Composite Score
6.8 /10
CX Score
7.2 /10
Category
inriver PIM
6.8 /10

What is inriver PIM?

In a digital-first world, product information is your most valuable asset. Bring compelling stories to life, obtain actionable guidance on what influences buying decisions, and quickly adapt to changing needs – all from a single platform. Inriver product information management system is a digital-first PIMTM solution that’s designed to drive revenue.

Company Details


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Awards & Recognition

inriver PIM won the following awards in the Product Information Management category

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inriver PIM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on inriver PIM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

94 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love inriver PIM?

12% Negative
5% Neutral
83% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Trustworthy
  • Altruistic

Feature Ratings

Average 70

Data Export

84

Product Categorization & Relationships

79

Advanced Search and Filtering

78

Master Record Management

76

Omni-Channel Information Delivery

75

Role-Based Access Management

74

Data Syndication

68

Workflow and Approval Management

67

Integration

64

Digital Asset Management

61

Product Data Analytics

51

Vendor Capability Ratings

Average 75

Business Value Created

82

Vendor Support

82

Breadth of Features

81

Availability and Quality of Training

80

Ease of Customization

79

Ease of Implementation

77

Product Strategy and Rate of Improvement

77

Ease of IT Administration

73

Quality of Features

72

Usability and Intuitiveness

70

Ease of Data Integration

54

inriver PIM Reviews

Juan G.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Likeliness to Recommend

7 /10

Kasper M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Modern, flexible and lightweight PIM

Likeliness to Recommend

9 /10

What differentiates inriver PIM from other similar products?

InRiver's elastic data model is highly flexible and easy to design and adjust.

What is your favorite aspect of this product?

The ability for business users to manage the data model without involvement from development resources.

What do you dislike most about this product?

Features for workflow management and context specific data management has historically been relatively weak.

What recommendations would you give to someone considering this product?

Keep it simple. Assess needs for context specific data management, data syndication and workflow management against current features when considering purchase,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

Lene S.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

InRiver is good but pricy

Likeliness to Recommend

7 /10

What differentiates inriver PIM from other similar products?

I'm quite sure that they in some way can do the same

What is your favorite aspect of this product?

I've been working with InRiver for 14 yesrs, so I know it well

What do you dislike most about this product?

Missing functions

What recommendations would you give to someone considering this product?

Make sure it's the right solution

Pros

  • Helps Innovate
  • Unique Features
  • Client Friendly Policies
  • Fair

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