What is inriver PIM?
In a digital-first world, product information is your most valuable asset. Bring compelling stories to life, obtain actionable guidance on what influences buying decisions, and quickly adapt to changing needs – all from a single platform. Inriver product information management system is a digital-first PIMTM solution that’s designed to drive revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love inriver PIM?
Pros
- Friendly Negotiation
- Respectful
- Trustworthy
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Export
Product Categorization & Relationships
Advanced Search and Filtering
Master Record Management
Omni-Channel Information Delivery
Role-Based Access Management
Data Syndication
Workflow and Approval Management
Integration
Digital Asset Management
Product Data Analytics
Vendor Capability Ratings
Business Value Created
Vendor Support
Breadth of Features
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
inriver PIM Reviews
André J.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Easy to use, great base, but a bit difficult to cu
Likeliness to Recommend
What differentiates inriver PIM from other similar products?
The easy of use and easy setup, I believe
What is your favorite aspect of this product?
That you can do a lot without the need for coding, and that there's additional purchases available to extend the use of inriver.
What do you dislike most about this product?
As far as I know, there's no way to administrate export settings without coding. Some of the templates used in for instance Content Store requires coding experience. All in all, you are able to administer and use the system without coding, but when you want to itnegrate or do more customized applications, you will need coding experience.
What recommendations would you give to someone considering this product?
It's a big system with lots of capabilities. If you require some or all of the extra functions, you should look into it. If you only need a PIM-system for data management, I would look for a cheaper option.
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
Nikolaos K.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Oct 2023
Satisfied but Seeking More
Likeliness to Recommend
What differentiates inriver PIM from other similar products?
User-Friendly Interface: inRiver offers an intuitive and user-friendly interface that simplifies the process of managing product information, making it accessible to non-technical users. Flexible Data Modeling: It allows for highly flexible and customizable data modeling, enabling organizations to structure their product information according to their specific needs. Syndication and Distribution: inRiver excels in syndicating and distributing product information across multiple channels, such as e-c
What is your favorite aspect of this product?
The flexibility of inRiver's data modeling allows organizations to tailor their product information management to their specific needs and industry requirements. This adaptability is highly valued as it enables businesses to create a structured and organized product data model that aligns perfectly with their unique product offerings and operations.
What do you dislike most about this product?
One of the criticisms that has been raised in some reviews is the cost associated with implementing and using inRiver
What recommendations would you give to someone considering this product?
Understand Your Needs: Before implementing inRiver, thoroughly assess your organization's product information management needs. Ensure that the platform aligns with your specific goals and requirements. Plan for Implementation: Plan the implementation process carefully. Consider seeking professional assistance if needed to ensure a smooth transition and maximize the platform's benefits. User Training: Invest in user training to ensure that your team can effectively use all the features and functionalities of inRiver. Well-trained users can make the most of the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kelcey L.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great features, user-friendly, and great service!
Likeliness to Recommend
What differentiates inriver PIM from other similar products?
Service makes all the difference, and we had a dedicated team that we met with regularly that was always willing to help, which was a big plus for my small team (speaking in past tense because I have left the company I used the inriver at).
What is your favorite aspect of this product?
The ease of use, I was not an IT professional but was able to customize the system myself with the help of our inriver support team and their online community.
What do you dislike most about this product?
We had difficulties with our integration to Salesforce (only in the form of media, we had to manually uploaded media from inriver to Salesforce B2B). This, however, was not inriver's fault but more so a Salesforce difficulty, and they were working on a fix as I left the company.
What recommendations would you give to someone considering this product?
Don't be intimidated by all of the features, your support team, the documentation and training materials, and the community are super helpful.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
