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Infor (US), LLC

Infor Financials & Supply Management

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Infor Financials & Supply Management
8.3 /10

What is Infor Financials & Supply Management?

Infor® Financials & Supply Management delivers end-to-end ERP financial and accounting capabilities—fully integrated and delivered in the cloud. Experience ultimate security and flexibility, infused with deep industry-specific functionality with financial and supply management software that eliminates the need for costly and limiting customizations.

Company Details


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Infor Financials & Supply Management Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor Financials & Supply Management?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 98

Fixed Assets

100

Financial Reporting and Consolidation

100

Integration APIs

100

Budgeting Forecasting

100

Accounts Payable Purchase Orders

100

General Ledger Chart of Accounts

100

Cash Management

100

Financial Analytics

96

Tax Management

96

Accounts Receivable Invoicing

96

Order Management

96

Vendor Capability Ratings

Average 97

Availability and Quality of Training

100

Breadth of Features

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Vendor Support

100

Business Value Created

96

Ease of Customization

96

Ease of Data Integration

96

Usability and Intuitiveness

96

Ease of Implementation

91

Quality of Features

91

Infor Financials & Supply Management Reviews

Japeth M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Organized Financial Solution

Likeliness to Recommend

9 /10

What differentiates Infor Financials & Supply Management from other similar products?

Infor CloudSuite has all the marketing streams, and this brings a CRM for efficient role management.

What is your favorite aspect of this product?

Infor CloudSuite has accurate sales analytics, and every revenue is collectively recorded.

What do you dislike most about this product?

Infor CloudSuitehas inclined the reliability and the practicability of every financial process, for the competitive merits.

What recommendations would you give to someone considering this product?

Infor CloudSuite is the affordable choice for financial viability and planning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Barnaby B.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Efficient and useful software

Likeliness to Recommend

10 /10

What differentiates Infor Financials & Supply Management from other similar products?

Rich customer data from conversations and transactions across the company is made available to sales teams by Infor CRM, which also fits the current flexible workforce with different access options. Its strong automation capabilities for processes help sales teams apply best practices and operate more efficiently. Additionally, it offers practical insights that support strategic prioritization and well-informed decision-making.

What is your favorite aspect of this product?

As a CRM, it offers the typical set of information management features, including a database for account and contact information as well as any other information the company may require, such as ideas, prospects, goods, refunds, promotions, complaints, etc. Business users with system access can view this data from any location, even immediately in Outlook. This CRM does all necessary tasks.

What do you dislike most about this product?

The software runs quite slowly and takes a while to carry out a command. As a result, many users are a little hesitant to choose its premium plans, and the auto-saving functionality is also absent. It might be challenging to upgrade software because of its complicated function, interface, and distribution.

What recommendations would you give to someone considering this product?

Although I still prefer the discontinued desktop client, it is fairly simple to use. We are currently updating to the most recent version, which should greatly enhance the experience for users. Even at the administrator level, changes are simple to make. For research and integration with data from other platforms, you can relatively easily extract information into business objects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

User friendly CRM.

Likeliness to Recommend

10 /10

What differentiates Infor Financials & Supply Management from other similar products?

Because relationships with customers are the lifeblood of your organization, Infor CRM gives you a complete picture of every contact with your customers throughout your sales, marketing, customer support, and support teams. This allows you to maximize the effect of every interaction throughout the customer's lifecycle, whether in the headquarters or on the go.

What is your favorite aspect of this product?

Your email correspondence is immediately added to the appropriate contact in the database by Infor, who also keeps track of this data. You always remember when you last spoke with the client. Keeps track of all possibilities that are open, closed, or delayed for each account so that you always know whoever your top clients are. Additionally, Infor support has consistently provided assistance as soon as possible.

What do you dislike most about this product?

This program has a number of flaws, but its inability to traverse through different systems is by far the worst. As a result, there are several compatibility concerns, which many find aggravating at first. The developers must make significant changes, which should raise client satisfaction levels.

What recommendations would you give to someone considering this product?

Presently, InforCRM serves as the backbone for several business segments. The management team of our farming pool has access to exclusive tabs. We use InforCRM internally to manage sales data and contact information on the sales side. We also use it heavily for task tracking, invoicing, and exporting reports on sales prospects to our demanding team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing