Igloo Customer Reviews 2026 | Digital Workplace

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Igloo

Composite Score

7.1 /10

CX Score

7.4 /10

22 Reviews Write a Review

What is Igloo?

Your Igloo starts with our built-in features: blogs, calendars, file sharing, forums, microblogs,tasks and wikis. You can use them together, or only the ones you need. Your team will love it and IT can rest easy knowing your data is in one secure location instead of spread across multiple consumer-grade applications.

Company Details

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Awards & Recognition

Igloo won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

7 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Igloo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Igloo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Igloo?

0% Negative

5% Neutral

95% Positive

Pros

Efficient Service
Fair
Continually Improving Product
Saves Time

Feature Ratings

Average 78

Virtual Offices

Workflow & Approvals

Networked Enterprise

Wiki Support

Listings

Interactive Organizational Chart

App Delivery and Access

Employee Engagement

Task Management

Home Page

Document Management

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Igloo Reviews

Role: Sales Marketing
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Great easy to use product

Likeliness to Recommend

7 /10

Pros

Generous Negotitation
Helps Innovate
Enables Productivity
Unique Features

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2020

easy to use, great interface

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Jes T.

Role: Public Sector
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Great product for streamlined the workplace.

Likeliness to Recommend

5 /10

What differentiates Igloo from other similar products?

It’s a good overall solution software for our team.

What is your favorite aspect of this product?

I like that it offers a variety of work solutions.

What do you dislike most about this product?

It was a bit slow and involved at first

What recommendations would you give to someone considering this product?

Give it some time to get used to it but it’s worth it

Pros

Helps Innovate
Enables Productivity
Effective Service
Continually Improving Product

How We Deliver

Events

Igloo

What is Igloo?

Company Details

Need Assistance?

Awards & Recognition

Igloo Ratings

83 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Igloo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Wiki Support Supports the creation of wikis by users. A wiki is a knowledge base written and maintained by the collaborative authorship of its users.

Listings A place to list things for sale or swap.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

App Delivery and Access Provides users with access to apps they need to be productive.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Igloo Reviews

Great easy to use product

Likeliness to Recommend

Pros

easy to use, great interface

Likeliness to Recommend

Pros

Jes T.

Great product for streamlined the workplace.

Likeliness to Recommend

Pros

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Feature Ratings

Virtual Offices

Workflow & Approvals

Networked Enterprise

Wiki Support

Listings

Interactive Organizational Chart

App Delivery and Access

Employee Engagement

Task Management

Home Page

Document Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration