
What is iCIMS Talent Cloud?
iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 79%
- Negotiation and Contract:
- 78%
- Conflict Resolution:
- 67%
- Strategy & Innovation:
- 83%
- Service Experience:
- 70%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iCIMS Talent Cloud?
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Generous Negotitation
Cons
- Wastes Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Recording
Candidate Evaluation
Analytics and Reporting
Screening
Scheduling
HR Systems Interface
Live Interview
Mobile
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Quality of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
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Talent Acquisition Suites
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iCIMS Talent Cloud Reviews

Rahul J.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Easy-to-Use Software That Could Offer More Custom.
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
iCIMS Talent Cloud stands out because it helps with every step of hiring, is easy to connect with other tools, and keeps candidates engaged.
What is your favorite aspect of this product?
My favorite aspect of iCIMS Talent Cloud is how it helps keep candidates engaged through tools like email campaigns, texting, and chatbots.
What do you dislike most about this product?
Dislike is that it can be complex to set up and may take time to learn, especially for new users.
What recommendations would you give to someone considering this product?
I recommend taking advantage of the free trial or demo, involving your hiring team early, and making sure it fits your company’s size and needs
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Drew L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Feb 2023
Great customization, First level support not great
Likeliness to Recommend
What differentiates iCIMS Talent Cloud from other similar products?
The ability to customize the platform to have it do whatever it is that you want.
What is your favorite aspect of this product?
As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly
What do you dislike most about this product?
The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.
What recommendations would you give to someone considering this product?
If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Less Effective Service
- Less Caring
- Wastes Time
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Good to use
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Inspires Innovation
- Caring
Cons
- Wastes Time
- Less Productive
- Commodity Features