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What is iCIMS Talent Cloud?

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

Company Details


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iCIMS Talent Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iCIMS Talent Cloud?

8% Negative
20% Neutral
72% Positive

Pros

  • Efficient Service
  • Respectful
  • Reliable
  • Acts with Integrity

Cons

  • Wastes Time
  • Less Caring

Feature Ratings

Average 86

Candidate Evaluation

93

Video Recording

90

Screening

86

Scheduling

86

HR Systems Interface

85

Analytics and Reporting

83

Mobile

82

Live Interview

78

Vendor Capability Ratings

Average 82

Ease of Implementation

90

Ease of IT Administration

90

Availability and Quality of Training

88

Breadth of Features

88

Ease of Customization

81

Business Value Created

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

80

Quality of Features

78

Ease of Data Integration

75

Vendor Support

72

iCIMS Talent Cloud Reviews

Rahul J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Easy-to-Use Software That Could Offer More Custom.

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

iCIMS Talent Cloud stands out because it helps with every step of hiring, is easy to connect with other tools, and keeps candidates engaged.

What is your favorite aspect of this product?

My favorite aspect of iCIMS Talent Cloud is how it helps keep candidates engaged through tools like email campaigns, texting, and chatbots.

What do you dislike most about this product?

Dislike is that it can be complex to set up and may take time to learn, especially for new users.

What recommendations would you give to someone considering this product?

I recommend taking advantage of the free trial or demo, involving your hiring team early, and making sure it fits your company’s size and needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Drew L.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great customization, First level support not great

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

The ability to customize the platform to have it do whatever it is that you want.

What is your favorite aspect of this product?

As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly

What do you dislike most about this product?

The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.

What recommendations would you give to someone considering this product?

If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Cons

  • Less Effective Service
  • Less Caring
  • Wastes Time
  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2022

Good to use

Likeliness to Recommend

6 /10

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Caring

Cons

  • Wastes Time
  • Less Productive
  • Commodity Features