Hygraph Customer Reviews 2024

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Hygraph

Composite Score

7.5 /10

CX Score

7.8 /10

33 Reviews Write a Review

What is Hygraph?

Hygraph is a headless CMS powering content for mission-critical applications that helps you build limitless solutions rapidly with its GraphQL-native API-first approach. With Hygraph, you can manage your content, unify all your sources, and deliver content anywhere and overcome content silos with true composability.

Company Details

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Awards & Recognition

Hygraph won the following awards in the Content Marketing category

Filter By

0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Conflict Resolution

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

Hygraph Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hygraph.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hygraph?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Fair
Helps Innovate
Continually Improving Product

Feature Ratings

Average 84

Editorial Workflow

Web Experience Management Integration

Content Creation

Content Storage

Content Curation / Library Controls

Content Optimization

Multi-Channel Distribution

Content Campaign Management

Personalization/Audience Targeting

DAM (Digital asset management) Integration

Editorial Calendar

Vendor Capability Ratings

Average 80

Vendor Support

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Hygraph Reviews

Shina D.

Role: Finance
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic Product, constantly growing!

Likeliness to Recommend

9 /10

What differentiates Hygraph from other similar products?

It puts the Client first and provides customizable product

What is your favorite aspect of this product?

The community and easy of use feature

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

To learn from the community

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Camilo P.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2021

A tool that you must try.

Likeliness to Recommend

8 /10

What differentiates Hygraph from other similar products?

You could compare it to Magnolia Content Management System for companies that want to create the best digital experiences in its category.

What is your favorite aspect of this product?

My experience in general is good, it is a very valid product to carry out web projects that have a series of quite clear characteristics. Your commitment to Front development as a viable alternative for almost everything is a great success that saves implementation time.

What do you dislike most about this product?

Perhaps a more automatic module uninstallation system is missing. On the other hand, despite having backup tools where backups are very easy to schedule, the restoration has to be done in a somewhat manual way.

What recommendations would you give to someone considering this product?

It allows content creators without any technical knowledge to easily write and publish articles, without disturbing our developers. The predefined roles and the visual text editor are central to our workflow.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Jake B.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Easy to use with Innovative features.

Likeliness to Recommend

9 /10

What differentiates Hygraph from other similar products?

The ability to generate mutations using the graphql explorer.

What is your favorite aspect of this product?

Designing models and the App Playground.

What do you dislike most about this product?

The UI for adding content can be a bit awkward when dealing with complex hierarchical structure s.

What recommendations would you give to someone considering this product?

To download and try some examples first.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

How We Deliver

Hygraph

What is Hygraph?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Hygraph Ratings

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Hygraph?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Editorial Workflow The ability to move content through a structured, automated workflow process (i.e. intake content from create applications, and move to specific folders.

Web Experience Management Integration The ability to integrate with dedicated Web Experience Management platforms (either in the vendor's own product portfolio, or with 3rd party solutions).

Content Creation Provides tools for creating content to be used and shared on the platform.

Content Storage The ability to store various content assets (including text, photos and video) in a defined, structured repository.

Content Curation / Library Controls The ability to curate content through tagging and metadata management, as well as library services (such as version control).

Content Optimization The ability to dynamically optimize content deployed to certain channels (web, mobile, social) using customer profiles.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Content Campaign Management The ability to deploy specific collateral or assets from the system to feed multi-channel marketing campaigns.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

DAM (Digital asset management) Integration The ability to integrate with dedicated Digital Asset Management Platforms.

Editorial Calendar The ability to create a common calendar view on when certain content assets will be published to customer-facing properties.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Hygraph Reviews

Shina D.

Fantastic Product, constantly growing!

Likeliness to Recommend

Pros

Camilo P.

A tool that you must try.

Likeliness to Recommend

Pros

Jake B.

Easy to use with Innovative features.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Editorial Workflow

Web Experience Management Integration

Content Creation

Content Storage

Content Curation / Library Controls

Content Optimization

Multi-Channel Distribution

Content Campaign Management

Personalization/Audience Targeting

DAM (Digital asset management) Integration

Editorial Calendar

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training