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What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Email Marketing category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Helps Innovate

Feature Ratings

Average 84

Email Delivery

88

Campaign Management

86

Auto-Responders

85

Segmentation

84

Basic Reporting and Analytics

84

Contact Database

83

Sales Intelligence & Conversion Rates

83

Mobile Optimized

83

Content Authoring

82

SPAM Compliance

82

Email Templates

82

Vendor Capability Ratings

Average 83

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Data Integration

82

Ease of Customization

82

Vendor Support

80

HubSpot Marketing Hub Reviews

Teresa B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Everything in one place

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

Everything is on one place -- my CRM, website, blog, email marketing, ads. All the parts work together to help my capture leads, nurture leads into clients and then closing the sale.

What is your favorite aspect of this product?

The marketing aspect and ease of use.

What do you dislike most about this product?

I would like to be able to store copies of business cards withing a contact file.

What recommendations would you give to someone considering this product?

If you want to manage leads and clients to market to them and stay in touch, this is the only program you will need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chandan D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

"Fantastic product, easy to use"

Likeliness to Recommend

9 /10

What differentiates HubSpot Marketing Hub from other similar products?

1st thing is its UI, it looks awesome, works awesome and it's very easy to use.

What is your favorite aspect of this product?

WorkFlow Management

What do you dislike most about this product?

one point specifically, we cannot create customer lead score property

What recommendations would you give to someone considering this product?

Its an awesome product, with loads of features and easy to use anybody who has no experience with this tool can learn quickly compared to other MAT.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Robert H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Very user friendly and intuitive platform

Likeliness to Recommend

7 /10

What differentiates HubSpot Marketing Hub from other similar products?

Its an all in one environment for sales and marketing which makes it great for sales and marketing teams.

What is your favorite aspect of this product?

The software is fantastic and very easy to use once you have invested time in the online training and videos.

What do you dislike most about this product?

The cost model and transition from basic to pro and increase of marketing contacts.

What recommendations would you give to someone considering this product?

Fully identify exactly what you are looking to achieve from the product and consider the cost implications of growth in the platform, it is quite expensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Charges for Enhancements

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