What is Hootsuite?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
91 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite?
Pros
- Respectful
- Enables Productivity
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Dashboards and Visualization
Social Post Archival
Campaign Execution
Social Response Management
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Reviews
Kristina P.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Mar 2022
Easy to use
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
Able to manage several social media platforms on one and schedule posts for all at the same time.
What is your favorite aspect of this product?
The ability to schedule posts across multiple social sites at once.
What do you dislike most about this product?
Would like to have alert tones for incoming messages.
What recommendations would you give to someone considering this product?
Definitely utilize the publisher tool as it saves tons of time during the week.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joana F.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2022
Easy to use
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
The reliability of the data we get
What is your favorite aspect of this product?
Costumizable repiorts
What do you dislike most about this product?
Some paid report data
What recommendations would you give to someone considering this product?
Do a free trial to learn if the is the perfect product for your company
Pros
- Trustworthy
- Saves Time
- Transparent
- Reliable
Jose R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Enhance your social media control with Hootsuite
Likeliness to Recommend
What differentiates Hootsuite from other similar products?
Getting up and running with Hootsuite is quick. Customer’s entire their profile after entering the required account information in addition to social media credentials. Hootsuite supports Twitter profiles, Facebook profiles, Pages, and agencies, LinkedIn profiles, businesses and, groups, WordPress blogs, Instagram profiles, YouTube channels, and has most these days been focused on including higher video-first support for Social media platform like fb, Instagram, Twitter, and YouTube.
What is your favorite aspect of this product?
Underneath reports, there is a listing of all reports selected, as well as any saved drafts. To feature a brand new content supply and get admission to it at once from the 'Compose' box to your Hootsuite dashboard, you go to the Hootsuite App directory, search for the content material source you want to add and deploy the app. The Analytics control panel, which you get to from the principle left-hand slide-out menu, is made from several templates to be used in reporting and visualizing acquired data. Despite the fact that Hootsuite lists the whole library of templates, the professional plan limits what you could access.
What do you dislike most about this product?
As an instance, having such a lot of social networks and profiles performing inside the interface, especially at the pro stage, can get puzzling given the fact there's a lot hobby taking region within someone tab. For me, the interface tends to be truly overwhelming. I choose something a touch much less crowded.
What recommendations would you give to someone considering this product?
Even as get right of entry to apps is first-class, it's far yet some other factor to cope with. Recommended to all.
Pros
- Reliable
- Efficient Service
- Effective Service
- Inspires Innovation
