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Hireright LLC

HireRight Background Checks

Composite Score
6.4 /10
CX Score
6.5 /10
Category
HireRight Background Checks
6.4 /10

What is HireRight Background Checks?

Protect Your Organization Although most businesses have high standards, they also are challenged by limited resources. In addition, they frequently need to move quickly when the time comes to make a hire. Yet each applicant and employee adds business and security risk. Fortunately, performing background checks on applicants and employees is an effective way to discover potential issues that could affect your business.

Company Details


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HireRight Background Checks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HireRight Background Checks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

89 Plan to Renew

67 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HireRight Background Checks?

7% Negative
18% Neutral
75% Positive

Pros

  • Reliable
  • Security Protects
  • Trustworthy
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 71

Secure Candidate Data Storage

77

Job Board Integration

75

Dashboards Reporting

75

Candidate Pools

73

Templated Communications

72

Reference Referee Portal

71

Automated Survey Distribution

71

Metrics and Analytics

69

Survey Based Reference Checks

69

3rd Party Integration

63

Vendor Capability Ratings

Average 71

Usability and Intuitiveness

76

Ease of Implementation

75

Ease of Data Integration

73

Vendor Support

72

Quality of Features

71

Breadth of Features

71

Ease of IT Administration

70

Business Value Created

70

Ease of Customization

69

Availability and Quality of Training

69

Product Strategy and Rate of Improvement

66

HireRight Background Checks Reviews

Abdoul O.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good solution that needs improvements

Likeliness to Recommend

6 /10

What differentiates HireRight Background Checks from other similar products?

What differentiates them is the range and breadth of their services.

What is your favorite aspect of this product?

Beside the ease of use, I don't have any favorite aspect.

What do you dislike most about this product?

The quality of reports is not so great, the support to employer and candidate is inadequate, the turnaround of report can take long compared to other solutions I used.

What recommendations would you give to someone considering this product?

Modernize the background check platform and provide insightful metrics/dashboards to track the progress of activities. Customer care is also an area to be improved.

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Enables Productivity

JONATHAN H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use, and sometimes is slow

Likeliness to Recommend

9 /10

What differentiates HireRight Background Checks from other similar products?

Does a good job at finding out if we can hire them

What is your favorite aspect of this product?

We love that it comes back easy to read

What do you dislike most about this product?

Slow in sometimes getting the background check back

What recommendations would you give to someone considering this product?

Be patient

Pros

  • Effective Service
  • Saves Time
  • Includes Product Enhancements
  • Helps Innovate

Candace M.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2021

User friendly and great ease of access

Likeliness to Recommend

8 /10

What differentiates HireRight Background Checks from other similar products?

I like that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process smoothly

What is your favorite aspect of this product?

I like how the background checks themselves are aesthetically pleasing, which makes it easier to review results

What do you dislike most about this product?

The criminal background checks turnaround time can be lengthy

What recommendations would you give to someone considering this product?

HireRight can be used for background checks, drug screenings, I9 compliance, and more. Having HireRight helps the business by having everything in one place and easily accessible

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing