What is HCL BigFix?
HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions to secure and manage endpoints across nearly 100 different operating systems, ensure continuous compliance with industry benchmarks, and revolutionize vulnerability management with award-winning cybersecurity analytics. HCL BigFix is the single solution to secure any endpoint, in any cloud, across any industry.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
90 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL BigFix?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Manage All Endpoints
Application Management
Integration with ITSM and ITAM Tools
Device Management and Security
Single Pane of Glass
Expense Management
Content Management
Location Services
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
HCL BigFix Reviews
Alon S.
- Role: Consultant
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Dec 2022
A all in one endpoint management tool
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
The great software for managing all our software products. It can manage large numbers of systems. It can effectively manage tasks, and activities on different operating systems like MAC OS, Windows, etc. It is easy to use and also it is cost-efficient. It allows us to create data, reports, etc.
What is your favorite aspect of this product?
They got good support for the Windows Operating system and supported a vast range of applications with a lot of automation. It reduces the manual burden on teams, very helpful in patching and script deployments.
What do you dislike most about this product?
mobile device management capability is not up to the mark
What recommendations would you give to someone considering this product?
If you do not have some experience with System Administration, you might encounter issues with configuring it on your infrastructure
Pros
- Fair
- Altruistic
- Security Protects
- Helps Innovate
Cons
- Less Effective Service
- Vendor's Interest First
- Less Efficient Service
Sandra S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2022
A smart tool to better manage all your endpoints!
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
HCL BigFix stands out mainly because it provides our company decision makers a high-level view of enterprise compliance and risky trends that are yet to come into to the business in the near future. This helps us to make better decisions and automate processes. HCL BigFix also helps in detecting endpoints real-time, even though the device is offline.
What is your favorite aspect of this product?
My favorite feature of HCL BigFix is the in-depth insights it provides while fixing endpoints that have been taken out from the state of compliance by our endpoint users. HCL BigFix also works on more than 100 operating systems including Android and iOS.
What do you dislike most about this product?
There are no features or situations I disliked HCL BigFix. But I really hope they can work on reducing the pricing for small enterprises, or even implement a standard package for businesses on a budget.
What recommendations would you give to someone considering this product?
I would recommend anyone who is looking for an endpoint management software to look into HCL BigFix and to book a demo with their sales team to take a glimpse of what it can offer to better manage your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing