What is HCL BigFix?
HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions to secure and manage endpoints across nearly 100 different operating systems, ensure continuous compliance with industry benchmarks, and revolutionize vulnerability management with award-winning cybersecurity analytics. HCL BigFix is the single solution to secure any endpoint, in any cloud, across any industry.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHCL BigFix Ratings
Real user data aggregated to summarize the product performance and customer experience.
90 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL BigFix?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Manage All Endpoints
Application Management
Integration with ITSM and ITAM Tools
Device Management and Security
Single Pane of Glass
Expense Management
Content Management
Location Services
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
HCL BigFix Reviews
Abraham M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Revolutionize Endpoint Management with HCL BigFix.
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
Ease to implement and deploy.It automate orchestration of endpoint management process.
What is your favorite aspect of this product?
It simple to secure and manage our endpoints with HCL BigFix.It is possible to identify and remediate vulnerabilities in our endpoints with this tool.It's better took for compliance management.It protects our endpoints against cyber attacks.
What do you dislike most about this product?
I lack anything to complain so far.
What recommendations would you give to someone considering this product?
It's better and reliable endpoint management tool worth trying.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samuel Z.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
Security and automation with HCL BigFix
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
Managing IT infrastructure maintenance and security is easy and simple. The Account Success Manager streamlines the setup process. very notable.
What is your favorite aspect of this product?
With BigFix, we can see what's happening with our IT infrastructure and get detailed reports. Thanks to this we can detect problems and solve them more quickly.
What do you dislike most about this product?
Lower subscription and license prices would benefit mid-sized organizations in the long term. We cannot conduct post-mortem sessions without a more streamlined reporting system.
What recommendations would you give to someone considering this product?
Its adaptability arises from BigFix's ability to handle a wide range of operating systems. It is possible to connect multiple integration types simultaneously.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Stephanie W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2024
HCL BixFix helps us meet security standards
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
BixFix helps reduce the attack surface by efficiently finding and patching vulnerabilities across different endpoints, enabling compliance with different security postures. It has extensive support for various operating systems and platforms, making it very versatile for managing IT environments and devices.
What is your favorite aspect of this product?
I like it as it offers flexibility by allowing strong automation and customization of tasks. Provides a centralized location to handle asset inventory, configuration management, patching, and other endpoint security tasks.
What do you dislike most about this product?
Products also require resources to cover their overhead costs. Requires the use of an advanced scripting language for seamless integration.
What recommendations would you give to someone considering this product?
IT teams can save a significant amount of time and effort by using Bigfix to automate repetitive operations such as software deployment and patching.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service