What is HCL BigFix?
HCL BigFix is the AI Digital+ endpoint management platform that leverages AI to improve employee experience and intelligently automate infrastructure management. HCL BigFix offers complete solutions to secure and manage endpoints across nearly 100 different operating systems, ensure continuous compliance with industry benchmarks, and revolutionize vulnerability management with award-winning cybersecurity analytics. HCL BigFix is the single solution to secure any endpoint, in any cloud, across any industry.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
90 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL BigFix?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Manage All Endpoints
Application Management
Integration with ITSM and ITAM Tools
Device Management and Security
Single Pane of Glass
Expense Management
Content Management
Location Services
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
HCL BigFix Reviews
Mandip P.
- Role: Operations
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2024
Single software that handle all task
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
This is first product use for server and desktop patch management and security. On one screen you can check all recourses information. Easy to handle by IT team if assets are in hundred. That make management very convenient.
What is your favorite aspect of this product?
Accuracy is the best part that i like in BIGFIX, Easy to understand, Reports are good and helpful
What do you dislike most about this product?
All good as I used as of now.
What recommendations would you give to someone considering this product?
Price should be better
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Saves Time
Peter M.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted Jan 2024
"Integrated approach for all security solutions."
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
HCL BigFix facilitates the centralized distribution of software and applications to endpoints, streamlining the deployment process in our organization.
What is your favorite aspect of this product?
Asset management by use of agents is simple and allows for user assignment by the device.
What do you dislike most about this product?
It is not easy setup UI for macOS users
What recommendations would you give to someone considering this product?
I highly recommend. It is an integrated approach for all the security solutions which can be applied for organizations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mitchel C.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Difficult to manage, but does the job quite well!
Likeliness to Recommend
What differentiates HCL BigFix from other similar products?
Quite difficult to use, but manages most software really well, especially IBM software.
What is your favorite aspect of this product?
Integration with ILMT makes my life much easier
What do you dislike most about this product?
Discovery for some software vendors is not up to par as the biggest hitters.
What recommendations would you give to someone considering this product?
Take a stab at it! Seems like there could be continuous improvement but the product seems to not improve as often as Id like.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Fair