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What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
1
Since last award
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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Gusto Reviews
Dustin W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2024
Great for startups, has everything HR needs.
Likeliness to Recommend
What differentiates Gusto from other similar products?
Cost, ease of use, UI
What is your favorite aspect of this product?
ease of use and the UI
What do you dislike most about this product?
HR management itself is not fun
What recommendations would you give to someone considering this product?
startup to mid market companies can get what they need with Gusto
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Amy M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
ease of use to user, features cover all needs
Likeliness to Recommend
What differentiates Gusto from other similar products?
Innovative forward-thinking features
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing at this time
What recommendations would you give to someone considering this product?
Try it and you will not be disappointed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Eileen S.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Great employee experience. Easy for end user
Likeliness to Recommend
What differentiates Gusto from other similar products?
The employee have a better experience and the end user now has time to do other tasks
What is your favorite aspect of this product?
Paperless communication.
What do you dislike most about this product?
For me, the lack of permission to modify data. Gusto wants to validate so change requests must thru support. For a less seasoned user it is a good feature for control
What recommendations would you give to someone considering this product?
I feel their products are perfect for any company that wants to reduce work loads. I have used and declined the use of the benefit management. Also time management tools only benefit when time tracking is needed. I declined as all our employees are paid salary
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing