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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
8.9 /10
CX Score
9.2 /10
Category
GoTo Meeting
8.9 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

86

Video Conferencing

86

Audio Controls

85

Screen Share

85

Instant Messaging

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

84

Application Share

83

Virtual Whiteboard

83

Vendor Capability Ratings

Average 83

Quality of Features

85

Ease of Implementation

85

Business Value Created

84

Ease of Data Integration

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Vendor Support

83

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

GoTo Meeting Reviews

Ashwin V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Go to is always my goto place for meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Easy to use UI is good Stable Quality Quality video and audio

What is your favorite aspect of this product?

Large volume of users can join in a single meeting room

What do you dislike most about this product?

Recording and storage constraints no AI summary generator

What recommendations would you give to someone considering this product?

With high volume of teams you would like to add or if you want to create a frequent webinar its a goto place

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

karan s.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use and dependable for video calls

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

More stable than free sites for conferencing.

What is your favorite aspect of this product?

Quality video calls that you can count on.

What do you dislike most about this product?

Not having enough interactive tools.

What recommendations would you give to someone considering this product?

a good meeting place with no expenses.

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Saves Time

Cons

  • Less Productive
  • Vendor Friendly Policies
  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Not bad, but not the best

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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