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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
93%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

File Transfer

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Martín B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

The Ideal Tool for Strategic Meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting offers excellent audio and video quality, crucial for presentations and strategic meetings. It allows users to join meetings from multiple devices, facilitating remote collaboration, and offers tools like meeting recording and screen sharing, essential for planning and executing digital strategies.

What is your favorite aspect of this product?

It's a reliable tool for managing virtual meetings. Its stability and audio/video quality have allowed us to maintain fluid communication with our teams, clients, and collaborators. The interface is intuitive, making it easy to organize meetings without complications.

What do you dislike most about this product?

The price may be high for small teams that do not use all the features.

What recommendations would you give to someone considering this product?

If you're looking for a reliable tool for professional meetings, GoTo Meeting is an excellent choice. It ensures smooth meetings with high-quality audio and video, ideal for presentations, strategic meetings, and client sessions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adrian P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

GoTo Meeting is Simple and Effective.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is distinguished by its simplicity and stability. Its focus is on delivering seamless, high-quality meetings, and it also features key features like meeting recording, screen sharing, and access from any device, facilitating collaboration in remote or hybrid teams.

What is your favorite aspect of this product?

Connection stability and video and audio quality are exceptional, even on slow networks. Plus, its intuitive interface makes it easy for new users to schedule meetings and share screens seamlessly.

What do you dislike most about this product?

While functional, the software's visual design could use a bit of modernizing.

What recommendations would you give to someone considering this product?

If your company is looking for reliable, intuitive, and professional video conferencing software, GoTo Meeting is an excellent choice. Its simplicity and stability make it an ideal tool for organizations that prioritize efficiency and performance. Added to this is its robust security, and GoTo Meeting offers considerable value for businesses looking for hassle-free communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2025

Best tool for video conferencing and virtual meet.

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Caring
  • Saves Time
  • Respectful

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