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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Ease of Customization

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Ram M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

great tool for remote training :GoTo Meeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting lets us get trainings from our team in DC, with participants from around the country. There are opportunities to ask questions and engage the group, but we don't need to worry about lots of background noise or trying to get many web-cams connected. It's a great webinar tool.

What is your favorite aspect of this product?

GoTo Meeting integrates well with outlook and is easily configurable to suit the needs of meeting with up to 25 people. Typically I've used this for groups of 3-10 people and I like the ability to easily control who presents, who can speak, and if we're recording. The "clean screen" functions also protect you in the event a system message or outlook notification pops up.

What do you dislike most about this product?

I can say that there are no issues with sharing and demonstration. All of this process is useful and works well.

What recommendations would you give to someone considering this product?

Ability to use VOIP. Simple layout and easy to use. Has most of the features you'd want in an app like this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Amber M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Cloud-based, easy-to-use web conferencing tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

‎Being a reliable, secure, and audio-centric platform sets it apart from more recent, feature-heavy competitors. I have experienced that it delivers crystal-clear and highly reliable audio, especially in less-than-ideal internet conditions.

What is your favorite aspect of this product?

‎I like how it provides us with consistently clear and reliable video and audio quality while working well across desktop and mobile. The meeting recording feature helps me in reviewing and evaluating discussions later. I highly trust it for important business chats. I blindly depend on it for hosting remote meetings efficiently.

What do you dislike most about this product?

This platform makes virtual communication feel all natural and effective, with a great set of features. Therefore, I find no negative aspect about it yet.

What recommendations would you give to someone considering this product?

‎If your business requires mission-critical communication, choose GoTo Meeting for its superior audio stability and reliability. Must use the "Call Me" feature to guarantee crystal-clear audio, especially for key participants.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Inspires Innovation

Sadie A.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2025

Online meeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It is a good communication service with HD video conferencing call with clear video and audio

What is your favorite aspect of this product?

It is a user-friendly interface with the best data encryption system securing meetings

What do you dislike most about this product?

It has limited features

What recommendations would you give to someone considering this product?

It allows access for screen sharing of documents, photos and presentations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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