What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Saves Time
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Screen Share
Instant Messaging
Facilitator Functions
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
GoTo Meeting Reviews
Lars N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Solid performance and reliability.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting helps us foster more effective communication. Compared to other platforms we have used this year, the real-time survey presentation function is the best and the sound and visual quality is impeccable, without distortions. In addition to this, it allows us to meet with our clients virtually even when we work remotely because it is available without restrictions from any device and from any location.
What is your favorite aspect of this product?
GoTo Meeting is a very useful tool for collaboration and remote support, as it offers a secure environment for our online meetings and offers more features than a simple video conference, such as chat, screen sharing, polls, session recording and more.
What do you dislike most about this product?
Sometimes their customer service is a little slow in responding.
What recommendations would you give to someone considering this product?
GoTo Meeting is an ideal choice for any organization that needs secure, easy-to-use online meeting software. It works perfectly for both voice and video calls. With GoTo Meeting, getting started is easy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Somesh Singh R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Fantastic product
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Screen & application sharing, instant messaging, video & audio conferencing features
What is your favorite aspect of this product?
Instant messaging, file transfer
What do you dislike most about this product?
Nothing to say
What recommendations would you give to someone considering this product?
Excellent product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mahesh J.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
Reliable and simple meetings, has modern features.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
What differentiates is that the GoTo Meeting is that it focuses heavily on being simple, reliable, and secure, rather than trying to be an all in one collaboration suite. Compared to tools like Zoom or Teams, it feels more like a dedicated meeting solution that just works smoothly without too many extra layers. Another thing its strong performance and stability that is it is less lag and keeps consistent uptime.
What is your favorite aspect of this product?
My favorite aspect I can feel is that the GoTo Meeting is its reliability that it consistently delivers smooth, stable meetings without glitches, which makes it feel dependable, especially for important calls where you just want things to work without any hassle.
What do you dislike most about this product?
What I dislike the most about GoTo Meeting is that it feels a bit limited compared to newer tools while it’s reliable, it doesn’t offer as many advanced collaboration features or integrations, which can make it feel a little outdated for teams that want an all rounder workspace. It also has strong performance.
What recommendations would you give to someone considering this product?
If someone is considering GoTo Meeting, I’d recommend using it mainly if your priority is simple and reliable meetings, not an all in one collaboration tool. It works best for small to mid-sized teams that just need stable video calls without too many extra features. Also, try the free version or trial first to see if it fits your workflow, and keep your expectations realistic and it’s strong on basics but a bit limited when it comes to advanced features and integrations.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Caring
