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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Gotomeeting: a professional meeting room

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting offers a very professional meeting room, it is very easy to organize webinars and meetings without complications.

What is your favorite aspect of this product?

The tool is easy for anyone to use. I like being able to interact with each member of the meeting and get feedback instantly or in real time.

What do you dislike most about this product?

Compared to Zoom, Gotomeeting performs better

What recommendations would you give to someone considering this product?

I use Gotomeeting on my cell phone most of the time. I work remotely and this year due to the pandemic I have avoided business trips thanks to this platform.

Pros

  • Efficient Service
  • Effective Service
  • Fair
  • Helps Innovate
  • Role: Public Sector
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Standard Webmeeting Software

Likeliness to Recommend

7 /10

Pros

  • Effective Service
  • Caring
  • Trustworthy
  • Efficient Service

Cons

  • Less Productive
  • Commodity Features
  • Less Generous

Muhammad T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to implement

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is so easy to use and a non-technical user can launch the video conference room without any problem.

What is your favorite aspect of this product?

It looks professionals and easy to manage either for video calls or video conference. It also can record the video call session for future reference and they compressed the video size, so not many space are used to store the recorded videos.

What do you dislike most about this product?

My experience using mobile apps for video call is so bad, the connection is keep interrupted and keep restarting the apps.

What recommendations would you give to someone considering this product?

Great product and very easy, novice user can running this software easily without too much learning curve.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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