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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Mattie W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Amazing platform for online meetings

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It is a perfect application for meetings, it can create meetings at any time, it also works excellently in a web browser, it allows me to have full access to the participants who join my sessions, it is also excellent for screen sharing and video conferencing, too. It is a great way to make presentations, the interface is very fluid and you understand how to do a good job, the recorded sessions can also be recorded and downloaded in the required format, it also has a recording function.

What is your favorite aspect of this product?

What I like the most is that you can have a personalized link for your meeting room, I also like how easy it is to change meetings, the screen sharing function is ideal for presentations, it also allows us to organize large internal conferences for larger teams of more people, the audio quality is extremely excellent and no deficiencies persist during the call, also all files can be shared during the meeting, it is also a promising software for conducting meetings and workshops in remote locations.

What do you dislike most about this product?

To this day I have not found anything negative about this product, I have nothing bad to say about GoToMeeting.

What recommendations would you give to someone considering this product?

It is a perfect tool for meeting or interacting with a large number of people and it provides a lot of flexibility to restrict, they can be organized quickly and without processes that cause delays, it is quite easy to use as it is comfortable to handle.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Fair

michael s.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

great features, designed for business

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

really works well in the business setting

What is your favorite aspect of this product?

ease of screen share and flipping

What do you dislike most about this product?

nothing at all

What recommendations would you give to someone considering this product?

If your business has on screen info to share and demonstrate this is the way to go.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Marcos H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

VIDEOCONFERENCES THAT REINFORCE THE WORK.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting differs from other products because it offers the speed of starting and joining meetings with just one click, starting from a conference room, desktop or mobile device, it allows to organize meetings even when we are traveling perfectly adjusting to our needs and offering infinite functions , I love it because it is very complete and offers wonderful features, the audio and video quality are excellent as well as the wireless connection.

What is your favorite aspect of this product?

My favorite aspect of GoToMeeting is that it helps me daily in my work to communicate with my clients and colleagues who are in another place, bringing us closer in a matter of seconds no matter the place or device, it has the power to change everything in the blink of an eye of eyes, it brings us closer to those we want as much as we were in the same place, it saves my time in unnecessary waiting and my money in travel, it has helped me immensely to collaborate in real time, to increase my productivity and to work productively together with my work team.

What do you dislike most about this product?

GoToMeeting has offered me advantages and immediate communication solutions, in all the time that I have been using it it has worked normally without any failure, its service is excellent and covers all my needs, on one occasion I had a connection problem but until now I do not know has repeated what gives me confidence, I have nothing bad to limit about this software it has totally worked for me.

What recommendations would you give to someone considering this product?

GoToMeeting is a collaboration software that offers immediate results, increases collaboration and productivity, it is the one indicated to communicate with people anywhere in the world, co-workers, partners even close a deal with a client, it changes the way of seeing things , makes the experience of remote work unforgettable, offers more than what we normally need to communicate through a screen, for that reason and more I recommend it is perfect.

Pros

  • Saves Time
  • Altruistic
  • Helps Innovate
  • Continually Improving Product

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