This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Manoj K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Quite easy to install and its easy for presenting within teams. When people share screens customers/clients/stakeholders feel secured if we are using using GoTo Meeting

What is your favorite aspect of this product?

Its recording option is one which I like the most in it . My nature of job demands attending lot of meetings, I mostly use recording option more, just to ensure I do not miss anything

What do you dislike most about this product?

Few problems which I encounter are related to audio quality which I encounter 2 of 10 times for sure.

What recommendations would you give to someone considering this product?

Pricing should be reduced during pandemic situation like this. This will in return attract more customers . Its setup is easy and you can utilize it smoothly from anywhere

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Hady R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Modern video conferencing.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is competitive to minimize and mitigate key aspects in terms of: 1. Allows toll-free dialing using OpenVoice Integrated to lower telephony costs. 2. If you don't have a mobile device, you can use Mac to access and organize meetings. 3. Provide a personal URL to create and organize personal meeting room. 4. Allow keyboard and mouse access to the rest of the meeting members.

What is your favorite aspect of this product?

I like GoToMeeting, it is precise and manageable to schedule web meetings with integrated audio, HD video conferences and to distribute screens with qualities that allow: 1. Being an application is easy to use, start and access a meeting. 2. With mastery to record conferences when you are busy to take notes. 3. Affirm and identify the customers you are chatting with

What do you dislike most about this product?

GoToMeeting is an important option in terms of software to collaborate with teammates and colleagues from the different subsidiaries of the organization. But yes, you have to have a good internet connection for the job to be perfect.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for the following reasons: 1. To show all the information that is required from the desktop and share on webcam immediately. 2. Perfect to interrelate, demonstrate and argue work processes between work groups and clients from anywhere. 3. Great for keeping track of any situation in your meetings without having to move from one place to another.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

DAVID K.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to collaborate with team

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Easy to collaborate with team

What is your favorite aspect of this product?

easy to hold an impromptu meeting.

What do you dislike most about this product?

bringing in people who do not use the platform already do not seem to like it

What recommendations would you give to someone considering this product?

none come to mind

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons