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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

STEVEN R.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

HARD TO USE AND VERY EXPENSIVE

Likeliness to Recommend

4 /10

What differentiates GoTo Meeting from other similar products?

THE DIFFERENCE BETWEEN GOTOMEETING AND OTHER PRODUCTS IS THE PRICE AND HOW TO USE IT.

What is your favorite aspect of this product?

I DON'T HAVE A FAVORITE ASPECT OF THIS PRODUCT BECAUSE I WAS TOTALLY DISAPPOINTED ABOUT THE PRICE AND ABOUT THE USE OF THE PRODUCT.

What do you dislike most about this product?

EVERYTHING MOSTLY THE PRICE OF THE PRODUCT

What recommendations would you give to someone considering this product?

I WOULD NOT RECOMMEND THIS TO ANYONE.

Pros

  • Saves Time
  • Efficient Service
  • Over Delivered

Cons

  • Vendor Friendly Policies
  • Slower Product Innovation
  • Leverages Incumbent Status

Andrea G.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Best audio and video quality

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Adding and removing participants and the ability to manage attendee access. Making calls from any device when out of the office

What is your favorite aspect of this product?

Sharing recordings links with people within and outside the organization. Personalized statistics for participants attentiveness and talk time for product analytics.

What do you dislike most about this product?

Meeting recordings are deleted after one year from the vendor's cloud

What recommendations would you give to someone considering this product?

The solution is available on all devices and on top of chat, audio and video conferencing, it also provides meeting recording, drawing options and presenter switching for collaboration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dr Syed H.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Meeting with an Ease

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I have used several software including Microsoft team and Zoom too, but Go to meeting is far better in my point of view, easy to use, user friendly and cost effective than others.

What is your favorite aspect of this product?

sharing invite link and arranging meeting.

What do you dislike most about this product?

Again the same question, pricing can be negotiated a bit more.

What recommendations would you give to someone considering this product?

Please go ahead if you want safe and secured meeting without anyone eyeing on you or your team.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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