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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Alenandro S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Share documents

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is valuable for the quality of audio and video, also the number of members in a single meeting can reach up to 500 members.

What is your favorite aspect of this product?

I like GoToMeeting because it is remarkably secure software for online meetings, it enables seamless call switching from chat to VoIP to video conferencing, to connect with distributed teams from different locations, and for subsequent call forwarding.

What do you dislike most about this product?

From GoToMeeting I dislike that the meetings are in the cloud for only one year

What recommendations would you give to someone considering this product?

I recommend GoTomeeting to organize or plan, meetings and video conferencing in high definition, also for recording and sharing information from screens.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad Daud S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great Webinar and Team Meeting Software

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allows the users to initiate a meeting hassle free with great deal of features. Its advance Control Panel and user settings allow the user to customize the meetings and webinars in a way that you can restrict or allow permissions based on the meeting. GoToMeeting doesn’t give any call disconnect or connection lost while the meeting in progress. I have tested meetings up to 3 hours.

What is your favorite aspect of this product?

GoToMeeting has provided with great functionality to audio controls and clear voice recordings. It enhanced the user capabilities with Screen share, Audio Control and working with chats. It has also given the users the process of arranging meetings with a huge audience and hassle-free management

What do you dislike most about this product?

GoToMeeting has limitation Audio Pin as if a user would like to disable it, they can’t do it for attendees. This feature should be added

What recommendations would you give to someone considering this product?

I would recommend GoToMeeting over BT Conferencing and other expensive solutions as this is very cheap, clear call quality and numerous toll free options. Recording and Management tools are perfect for any scale of a business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Yeo S.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Call quality

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is essential for receiving personalized email invitations, reservationless connections, integrated scheduling, and one-click meetings with the conference call feature.

What is your favorite aspect of this product?

I like GoToMeeting for quality HD audio calls and video conferencing, as well as hosting face-to-face online meetings for up to 25 users, with the option for cloud collaboration for both desktop and mobile devices.

What do you dislike most about this product?

With GoToMeeting working effectively online screen sharing allows you to present your screen from your computer in real time to meeting attendees without any hassle.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting allows you to join and configure a call, it is compatible with Windows, Mac and mobile devices, its interface is easy to learn, and it allows unlimited calls.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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