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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Cristopher M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Seamless and hassle-free communications

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This is a very effective tool in terms of functionality, it seems to me that it fulfills its function well and the quality of both the video and the audio are quite remarkable, I do not consider that it requires more processes or that it is not functional, it is ideal for work teams of all over the world thanks to its efficiency

What is your favorite aspect of this product?

I like it because I can communicate with my colleagues and partners and have a professional quality system, it allows sharing files, or even being able to record videos in real time while negotiations are being carried out, in the case of requiring this system for functions such as customer service, as well it is a great option

What do you dislike most about this product?

has no features that are deprecated or non-functional

What recommendations would you give to someone considering this product?

I recommend it for any sector, it is very easy to understand and its cost is very accessible, so it will not be a financial problem

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tigran P.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Review for GoToMeeting

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

It is pretty similar to other top products available in the market, except is is more expensive

What is your favorite aspect of this product?

It is very easy to download and use.The audio and video quality s really great. You can record video and then rewatch it, which is crucial for me. The basic functionality of GoToMeeting is similar to top video-conferencing .softwares.

What do you dislike most about this product?

It is really pricey. compared to similar software. Also when you share your desktop it occasionally lags making your making your meeting really miserable.

What recommendations would you give to someone considering this product?

You can have better alternatives at a cheaper price

Pros

  • Acts with Integrity
  • Includes Product Enhancements
  • Security Protects
  • Helps Innovate

Cons

  • Less Reliable
  • Less Fair

Rachel W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

HD video conferencing software for online meetings

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

By choosing "Meet Now," leaders may start a meeting right away, plan a meeting in preparation, or establish a recurrent meeting that can be used at any time. Meetings are free for guests and attendees, and the applications are as well. Attendees just click a meeting link sent to them by email or sms, or enter a conference ID issued over the phone. The meeting organizer has the option of sharing their entire screen or just a specific programmer, such as elevated telepresence

What is your favorite aspect of this product?

GoToMeeting is a videoconferencing platform that lets users hold online meetings for up to 250 people. Any programed on a user's PC may be shared in real time. GoToMeeting allows you to hold limitless meetings with faraway colleagues in high-definition video conferencing. Participants can join meetings using a Mac, Computer, iPad, smartphone, or Android device..

What do you dislike most about this product?

I regret is that we can simply add a minimum of 100 individuals, and the fee after concluding the trial version is too exorbitant. It delays during video conferencing, and there is also an issue with audio synchronizing at times. Despite the reality that PayPal representatives had extensively researched and had some ideas, they declined to investigate. They just refused to accept that there may be an issue on their end. One concern is that even a slight loss of internet access might cause the conversation to be disrupted, and trying to get back on the call is a chore.

What recommendations would you give to someone considering this product?

Enhance Workplace Productivity Collaborate with distant team members with ease. Make internet meetings a frequent part of your in-person meetings. Holding internet performance review will help you finish assignments faster.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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