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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Robert K.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Most Appropriate Way to Unite

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It's ability to keep us connected,informed and always updated by time by time online meetings and conferences. Direct site presentation.

What is your favorite aspect of this product?

Multiple projects coordination without fail. This is super bridge for us to air our grievances to top management .

What do you dislike most about this product?

Only likes.

What recommendations would you give to someone considering this product?

This platform works wonders,you global team is always at your finger tips.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naveed A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Fantastic product if you are working in support

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Simplicity in functions. It's easy and quick to setup as compared to other applications out there.

What is your favorite aspect of this product?

Making other people organizer when you have to leave the meeting.

What do you dislike most about this product?

Joining through web. This should be more worked on.

What recommendations would you give to someone considering this product?

Please try this product if you an IT support team. They will love it.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Cons

  • Charges for Enhancements

Joel B.

  • Role: Operations
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

GoToMeeting provides a good level of communication

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's trustworthy and makes sense, therefore it helps me communicate with people. Personalization has always played a pivotal role, and support here is outstanding. However, I've found that it's benefited me tremendously to take part in discussions and meetings. GoToMeeting has a very polished UI. There has been a lot of effort put into offering interactive support, and it shows.

What is your favorite aspect of this product?

The convenience when having to conference together with a large group of individuals. And when it's absolutely necessary to see the user's screen, screen sharing can help get the job done.

What do you dislike most about this product?

The inefficiency of needing to restart a session in order to invite a guest because of its closure for scheduling purposes (s). It's gotten to the point that scheduling even a single appointment now takes several minutes.

What recommendations would you give to someone considering this product?

Due to the number of people involved and the variety of topics covered, it is essential that everyone be in the same room at the same time.

Pros

  • Efficient Service
  • Saves Time
  • Friendly Negotiation
  • Helps Innovate

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