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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Steven N.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent video conferencing app.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has streamlined meetings by removing the need for repeated journeys, saving both time and money. Having your own virtual workforce can save your monthly expenditures by 10 to 20 times what this platform charges. For professional collaboration and client meetings, I use GoToMeeting; this program allows you to build customised rooms for frequent meetings without having to change one. We can attend meetings from anywhere and meet with anybody in the globe thanks to its cross-platform meeting capability. Data should be synced across devices so that we can access all of the messages, photographs, and files we exchange from any device.

What is your favorite aspect of this product?

One feature that distinguishes GoToMeetings is its connectivity with mobile devices, which allows you to instantly start and join the video call from your smartphone. The screen sharing option is particularly excellent, since it is simple to share the screen from a laptop or mobile device. GoToMeeting provides greatest security and privacy during meetings, guaranteeing that only those who have been invited may attend. You may also construct a waiting area, which members will enter the meeting ID to join. You may then move them into the meeting manually, giving you total control over participant rights.

What do you dislike most about this product?

You have a download request, which many people dislike doing for a single call. Even if it isn't required, it isn't always evident. On Windows, GoToMeeting frequently fails to connect. Although this may be resolved by logging out and back in, it is time-consuming and can occasionally create meeting delays.

What recommendations would you give to someone considering this product?

I would recommend GoToMeeting for simplified meetings. It is quick, saves time, and provides high-quality meetings for increased productivity and corporate communication. If you have meetings multiple times a week, it's worth the money. There are several tools for screen sharing or virtual meetings, and GoToMeeting is one of the finest brands for security and ease.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mikeson P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great collaboration tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other similar products, GoToMeeting has many features which one does not require to pay for in order to use them

What is your favorite aspect of this product?

My favorite aspect of the product is instant messaging as it allows fast and efficient relaying of information.

What do you dislike most about this product?

To date there is nothing that I hate about the product

What recommendations would you give to someone considering this product?

I recommend people engaging in constant communication in their work to try this product

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ridham G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Software for Audio and Video Meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The Software is small sized and don't use lot of RAM as compared to others.

What is your favorite aspect of this product?

No Need to install app and meetings can be joined from browser itself. Sharing of screen is very helpful for practical demonstrations. White board is really helpful for making notes.

What do you dislike most about this product?

The files shared during meeting cannot be stored locally. Organizer of meeting has lot of control. Video Quality cannot be changed.

What recommendations would you give to someone considering this product?

Go To Meeting is great starting point for virtual meetings.

Pros

  • Reliable
  • Inspires Innovation
  • Over Delivered
  • Helps Innovate

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