This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Earl W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent online meeting platform.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allows for the most efficient communication and video conferencing. This contributes to my project's increased productivity. Allows my team members to collaborate. All of the capabilities supplied by this program aid in keeping our work in sync with the project. Creating a GoToMeeting session is one of its most significant advantages since it is simple to do. It is also a very valuable tool when you need to arrange a meeting as quickly as possible because it generates a link that can be shared with individuals who will be participating. of this meeting in order for them to participate without having to download and install this ap

What is your favorite aspect of this product?

It delivers high-quality video and audio calls. It is really simple to participate in the video. It is free to attend the conference. Both the host and the participants find the video conference to be quite simple to use. Every screen sharing capability is accessible. During the meeting, all files may be shared. The UI is simple to use. We may join the meeting by just clicking on the link supplied to us; nothing further is required of us. The ease of customizing the various themes to match the required color palette makes utilizing this tool a joyful and interesting experience every time I use it while working.

What do you dislike most about this product?

My phone, however, may be utilized. Some functionalities do not function correctly when accessed through phone. More customizability should be provided. The meeting might take a long time to load at times. The group chart could have more possibilities. It should be more integrated with other software.

What recommendations would you give to someone considering this product?

It is simple to use and convenient to handle. It has simplified the project's comprehension. It connects effectively with email and keeps us up to date on the upcoming meeting. I've noticed a significant boost in my coworkers' performance after utilizing this program. This platform is indicated to support emergency work gatherings. In addition to having a trial version that allowed me to try all of its features for free and determine if it was worthwhile to continue using it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

It is easy to access meetings!!!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robert J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent platform and easy to use.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The fact that I can delegate conference planning to any participant and don't have to be present throughout the entire session is what I like best about this software, in my opinion.

What is your favorite aspect of this product?

As we do more virtual meetings and events with all types of end consumers, Goto Meeting has been a terrific tool to use. When we attempted to use our present platform and bridge, which was primarily used for telemedicine, for educational events or outside meetings, it had constraints that made it challenging.

What do you dislike most about this product?

It irritates me that the meeting must be opened by the meeting host. It becomes difficult to start and run numerous events at once when working with a huge business.

What recommendations would you give to someone considering this product?

Excellent platform, but when considering this product, be sure to consider your demographic and end consumers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons