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Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Storage Optimization

86

Data Compression

86

Data Encryption

86

Long Term Data Retention

84

Data Format Native Generic

84

External Storage Connectivity

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

81

Restore to Current Format

81

Granularity

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

77

Google Vault Reviews

Priyanshi P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Great Product, seamless & safe

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

it simple and manageable to archive Gmail

What is your favorite aspect of this product?

It allows organizations to retain, manage, search data for various purposes like compliance, legal, regulatory requirements

What do you dislike most about this product?

Expensive & Storage Capacity

What recommendations would you give to someone considering this product?

it simple and manageable to archive Gmail & It allows organizations to retain, manage, search data for various purposes like compliance, legal, regulatory requirements.

Pros

  • Performance Enhancing
  • Caring
  • Client Friendly Policies
  • Generous Negotitation

Roxana S.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"A Great Search Tool."

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

The centralized data management within Google Vault simplifies data governance and minimizes the risk of data loss or accidental deletion.

What is your favorite aspect of this product?

We have benefitted from being able to reliably store emails for an indefinite period of time.

What do you dislike most about this product?

You can not access information of a deleted account.

What recommendations would you give to someone considering this product?

Highly recommended. The secure and reliable environment provides peace of mind, and the cost-effectiveness of the solution makes it a top choice for eDiscovery.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shekhar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic Product,

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

reliability and user-friendly,

What is your favorite aspect of this product?

data retention efficiency

What do you dislike most about this product?

high cost per user

What recommendations would you give to someone considering this product?

Amazing data retention and eDiscovery tool for Google Workspace that helps you manage your information governance by allowing you to retain, hold, search, and export your Google Workspace data such as Gmail messages, Drive files, and other data from Google services in your Google Workspace suite.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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