What is Google Vault?
Manage, retain, search and export your organization’s email and on-the-record chats.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Respectful
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Optimization
Data Compression
Data Encryption
Data Format Native Generic
External Storage Connectivity
Long Term Data Retention
Platform Support
Data Deletion Control and Space Gain
Restore to Current Format
Multiple Format Support
Granularity
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Vault Reviews
Susanne G.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Aug 2024
"User friendly data achieve!"
Likeliness to Recommend
What differentiates Google Vault from other similar products?
At our organization, we use Google Vault to search through data and find strings of emails using keywords.
What is your favorite aspect of this product?
It has a data retention policy which is very useful.
What do you dislike most about this product?
The export feature took me a while to figure this out to the point where I could be efficient with it.
What recommendations would you give to someone considering this product?
It helps save a lot of time and effort.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Milan P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
Good product.
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Integration with Google products and Gsuite
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Sometimes it's not stable.
What recommendations would you give to someone considering this product?
Improve integration with Microsoft and other platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Evan A.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2024
The Data's Backup Bodyguard
Likeliness to Recommend
What differentiates Google Vault from other similar products?
We deal with contracts, change orders, and tons of communication – gotta keep it all safe and organized.
What is your favorite aspect of this product?
Google Vault takes the pressure off managing massive email archives in-house. It's all stored securely in the cloud.
What do you dislike most about this product?
Searching through archived emails can be a bit clunky at times. You gotta know what you're looking for to find it efficiently
What recommendations would you give to someone considering this product?
If your company relies heavily on email communication, Google Vault is a solid choice.
Pros
- Reliable
- Acts with Integrity
- Generous Negotitation
- Helps Innovate