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Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Storage Optimization

86

Data Compression

86

Data Encryption

86

Long Term Data Retention

84

Data Format Native Generic

84

External Storage Connectivity

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

81

Restore to Current Format

81

Granularity

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

77

Google Vault Reviews

Emily N.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

The best archiving tool

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

Google Vault is accessible and effective.

What is your favorite aspect of this product?

Google Vault is manageable and very efficient when it comes to organizing your emails.

What do you dislike most about this product?

From my experience Google Vault has no difficulties.

What recommendations would you give to someone considering this product?

It is good when you want to retain the important information that you want to keep for a long time.

Pros

  • Enables Productivity
  • Unique Features
  • Caring
  • Saves Time

Moses G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic Features and an Effective Tool

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

I think what makes Google Vault special is that it integrates easily with other tools such as Google Products thereby improving the user interface.

What is your favorite aspect of this product?

Deployment is easy and the tool is very secure The tool keep business files and content safe Retrieval as well as uploading files is easy as well.

What do you dislike most about this product?

So far Google Vault is the best software I have used in its category. It works and I have no complains

What recommendations would you give to someone considering this product?

I highly recommend Google Vault as it is not only secure and resourceful, but it is also easy to implement and affordable.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Luke S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Amazing Product For Archiving

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Google Vault gives great security for stored data and even security during retrieval. The platform is easy to use and to navigate.

What is your favorite aspect of this product?

Google Vault helps to reatin and hold data and archive it in a secure way. we are able to easily retrieve the archived data and have it retrieved in a secure way. There are audits that can be ru n and generate reports concerning the activities of users and the actions they perform in the archive. We are able to set retention rules. One can set access rules to determine who is allowed to access the archive and who is not.

What do you dislike most about this product?

Google vault is expensive.

What recommendations would you give to someone considering this product?

Google vault is a great product for archiving of data, to store , retain and retrieve data in a secure way. The platform is so powerful in terms of security and retention capabilities. I highly recommend this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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