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Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Storage Optimization

86

Data Compression

86

Data Encryption

86

Long Term Data Retention

84

Data Format Native Generic

84

External Storage Connectivity

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

81

Restore to Current Format

81

Granularity

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

77

Google Vault Reviews

Jeanie M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

I can manage data access with Google Vault

Likeliness to Recommend

8 /10

What differentiates Google Vault from other similar products?

I drawn to the vault's security features and the simplicity with which I could access it. Using it is a great method to keep your information safe and organized. With Google Vault, I now have the ability to limit who gets access to certain data. When I download a file from the Google Vault, I have additional choices for analyzing the information in detail. I am able to preserve company records for future reference thanks to the data retention policy.

What is your favorite aspect of this product?

There is a potential that some data may be mistakenly erased in an organization. These can be recovered with the aid of this program. Compliance audits can retrieve emails and documents transmitted throughout the organization since archiving is done in real time and without causing any inconvenience to any of the users.

What do you dislike most about this product?

It is one of the drawbacks of Google vault because deleted accounts cannot be retrieved. To my mind, this is a problem that has to be solved permanently. It also has a high learning curve and necessitates some practice before you get the hang of it.

What recommendations would you give to someone considering this product?

Our organization uses Google vault to safely store all types of information. We also utilize it to store and search for some data. Users and their behaviors have also been tracked by it.

Pros

  • Enables Productivity
  • Effective Service
  • Over Delivered
  • Security Protects

Lawrence M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An excellent tool for archiving chat and email

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

The archiving of Gmail is made simple and straightforward by Google Vault. We rely on it to safely archive all of our communication channels, including email, chat, and Google Drive. As an administrator of Google Workspace, I found that it integrated seamlessly with our ecosystem. The front end where all of the information is stored there. In this particular instance, I have made use of Google Vault to store chat and email exports, and its application programming interface (API) is extremely thoroughly defined.

What is your favorite aspect of this product?

Google Vault is currently the most effective solution for archiving email. I've been utilizing this method for the past five years and have had a lot of success with it. Extremely helpful for archiving chat data as well as getting mail data back in pst from the administrator portal.

What do you dislike most about this product?

There is not a lot of documentation for some kinds of problems, and in order for Google to assist you, you will need to create a case with them.

What recommendations would you give to someone considering this product?

It is a low-cost tool that does not impose any limitations on the user in terms of size or storage capacity. We have reaped the benefits of having the capability to retain emails in a dependable manner for an undetermined amount of time.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Saves Time

Hilary R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Vault is the best email archive solution

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Google Vault simplifies the process of archiving Gmail. Email, chat, and Google Drive are all archived using this service.

What is your favorite aspect of this product?

Our environment is simply integrated with Google Workspace as a Google administrator. The user interface through which data is entered and accessed. This API (Python) is extremely well described, and I used it to store chat and email exports.

What do you dislike most about this product?

When exporting mails with the previous version, there were a lot of mistakes, and exports were taking a long time. You may need to create a support case with Google if you can't find answers to your questions in the manual.

What recommendations would you give to someone considering this product?

For email archiving, Google Vault is the best option. I've been taking it for the last five years and have had nothing except positive results. Useful for archiving chat and email data in pst via the administration portal.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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