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Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Storage Optimization

86

Data Compression

86

Data Encryption

86

Long Term Data Retention

84

Data Format Native Generic

84

External Storage Connectivity

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

81

Restore to Current Format

81

Granularity

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

77

Google Vault Reviews

Michele R.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

I had a fantastic experience with this program

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

One of the best features of Google Vault is its ability to generate audit reports, which it makes use of to gather information about our users' activities. Google Vault also includes chats from both the classic version of Hangouts and Google Talk, which both have history enabled and registration enabled. It's possible to restrict how long the data is retained in user accounts and in Google services by setting retention rules.

What is your favorite aspect of this product?

Our company has found Google Vault to be an excellent tool for archiving and searching all emails sent from your domain. For legal electronic discovery, financial audits, or compliance processes, having access to this past data is an absolute need.. Our encrypted emails are now more secure, with the greatest image and the best performance for all of our efforts thanks to digital signatures.

What do you dislike most about this product?

To be honest, I don't believe there are any complaints concerning Google Vault at this time. While the implementation process can be tedious and lengthy, it is well worth the effort and time it takes to do it right. It is also possible that files supplied will not be instantly available for download and usage. The functions are completely unintuitive. Google Vault's customer service is sloppy and lacking in basic logic.

What recommendations would you give to someone considering this product?

Highly recommended for individuals who are seeking for a way to encrypt sensitive information using Google Vault without the need for additional software or services. The finest service available is Google Vault.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Sarah J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Safe Storage with Google Vault

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Some G-Suite plans come packaged with Google Vault already installed. It is an incredible piece of software that may be used by our administrators. You are able to search through the emails of other users with Google Vault. You have the ability to personalize anything from search keywords to the groups in your business. I really like how you can search for a certain phrase and search through hundreds, if not thousands of emails in only a few seconds' time.

What is your favorite aspect of this product?

Anyone who is thinking about purchasing Google Vault has my utmost confidence in recommending it. Not only is Google Vault affordable, but it also enables you to do a great deal and assures that you retain full control over your company or organization. You may search Google Vault to find out if an email was truly sent, if private material is being shared around the business, and a lot of other information, which can be useful in legal issues. Google Vault can also come in helpful in other scenarios.

What do you dislike most about this product?

I have always wished that I had the ability to go into the surfing histories of my users. You are able to accomplish that, but it will only function on Chrome devices that have been controlled. Aside from that, Google Vault is a very helpful tool that enables both my IT team and I to monitor who among our organization's users is logged in at any given time.

What recommendations would you give to someone considering this product?

Google Vault gives us the confidence that we are able to monitor everything that is occurring within my domain at all times. We are able to notify HR or top management of the situation by using Google Vault, which enables us to identify the responsible individual. The program is also designed to be simple to use, thanks to Google Vault's intuitive and straightforward user interface. In conclusion, Google Vault is an exceptionally helpful product that ought to be utilized by any firm, regardless of its size or scope.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Melissa H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Vault helps us track what's developing

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Certain G-Suite plans have access to Google Vault. It's a fantastic tool for our team to have at their disposal! Google Vault lets you browse through users' emails. The search criteria and even the groups in your company may be customized. Searching through hundreds or thousands of emails in a couple of seconds is something that I really like.

What is your favorite aspect of this product?

My opinion is that Google Vault is an excellent choice for anyone who is contemplating purchasing it. You can accomplish a lot with Google Vault, and it's cheap. It also assures that you have total control over your company's digital assets. For example, you may use Google Vault in court to determine whether or not an email was actually sent and whether or not secret information is being spread across the company.

What do you dislike most about this product?

I wish I had access to the surfing history of my users. This is possible, but only on Chrome-managed devices. However, other from that, Google Vault is a really helpful tool for me and my IT team to track our users' activities.

What recommendations would you give to someone considering this product?

I 'm able to keep track of everything that happens on my domain because to Google Vault. Using Google Vault, we can identify the right person to report to HR or higher-ups. In addition, the software's user-friendly interface makes it simple to operate. To sum it up, Google Vault is an invaluable tool that should be used in every business, no matter how big or little.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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