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Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Storage Optimization

86

Data Compression

86

Data Encryption

86

Long Term Data Retention

84

Data Format Native Generic

84

External Storage Connectivity

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

81

Restore to Current Format

81

Granularity

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

77

Google Vault Reviews

Faiz S.

  • Role: Consultant
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

The Most Reliable e-Discovery Platform

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Google Vault is easy to use archiving and e-discovery tool yet is very robust and reliable. Google Vault covers most of the core Google Workspace Apps, includes Drive, Gmail, Chat, Meet Recording which store most of the sensitive data. The integration with Google Workspace is just awesome, you can easily store and trace the document in your Google Workspace tenant. The ability to retain the data indefinitely is another strong point of Google Vault

What is your favorite aspect of this product?

Google Vault retain and covers most of the Google Workspace app data, make it easy for you to comply with the regulation, Easy to use for tracing and query the data is one of the most important features in Google Vault.

What do you dislike most about this product?

Google Vault portal is separated from the Google Workspace Admin Console, which would be good if can be integrated with Admin Console. The backdoor security risk of Google Vault is also one of the concerns, because all Super Admin have access to it., it would be better if the HR or Legal team create SOP for using Google Vault.

What recommendations would you give to someone considering this product?

Google Vault is a robust and reliable archiving and e-discovery platform that deeply integrated with Google Workspace, which will make easier for you to manage. You can retain your org data indefinitely which means as long as your Google Workspace subscription is active, you can retain your data, and you can export it once your Google Workspace Subscription ends.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Respectful

Akshika V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A User-Friendly Platform For Storing Data

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Google Vault makes it simple and manageable to archive Gmail. We use it to securely archive all of our Google Drive, chat, and email. It is simple to use, and almost no training is required.

What is your favorite aspect of this product?

My favorite feature of Google Vault is its mobility—it can be accessed from any computer or mobile device with an internet connection. Its UI/UX design, which is easy to use and understand, is another thing I like. Additionally, I like how quickly and effectively you can search through your data.

What do you dislike most about this product?

The fact that deleted account information cannot be accessed is one feature of Google vault that I do not like. They ought to work on this, in my opinion, to provide permanent storage.

What recommendations would you give to someone considering this product?

Since we use multiple Google products, the fact that Google Vault seamlessly integrates with other G-suite applications is a significant benefit. proficient auditing and analysis in a very safe and accurate manner.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Alpa W.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great Features but expensive licensing.

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

It has a reliable and effective information governance model. The capability to preserve data for a specific time period is unique and unmatched.

What is your favorite aspect of this product?

You can store/preserve your data for as long as you want but still be able to remove it any time you want. The eDiscovery model is transparent and sends you a comprehesive copy of your preserved data during storage.

What do you dislike most about this product?

Has rigid rules for data editing and export.

What recommendations would you give to someone considering this product?

It is a great way to preserve your gmail and drive sensitive data but at a costly price.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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