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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Tarun R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Simple Polls with Google Forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's simple to use Google Forms, and it works well with other Google apps. Other options are easier to use, but this one doesn't have as many complicated features.

What is your favorite aspect of this product?

Perfect for newbies, it's easy to use. A lot of question choices. Works with Google Sheets without any problems. Can change things with themes.

What do you dislike most about this product?

There aren't enough advanced options. Customisation of the style is limited. Bugs every now and then.

What recommendations would you give to someone considering this product?

To make a simple poll that works well with Google, use Google Forms. It's great for collecting basic info and doing quick polls.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Glory M.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic eforms software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to share

What is your favorite aspect of this product?

Portfolio management

What do you dislike most about this product?

More features can be added

What recommendations would you give to someone considering this product?

Highly recommended eforms software

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Vaibhav S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Effective, adaptable, and simple-to-use poll tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

One of Google Forms' greatest features is how well it integrates with other Google services, such as Sheets and Drive, making data analysis and storage simple. Its multi-device accessibility, adjustable templates, and teamwork functionalities make it perfect for a range of uses, from basic questionnaires to intricate forms.

What is your favorite aspect of this product?

The ease and adaptability of Google Forms are my favorite features. Its easily navigable UI and editable template library make it simple to create surveys, quizzes, and forms. Its smooth interaction with other Google services makes it an indispensable tool for a variety of data collection requirements by streamlining data administration and analysis.

What do you dislike most about this product?

Google Forms' lack of complex customization options in comparison to certain specialized survey tools is one of its drawbacks. I find it limited for highly specialized or complex survey needs, even though it offers basic customization.

What recommendations would you give to someone considering this product?

Because of Google Forms' ease of use, flexibility, and connection with other Google services, give them some thought. Use ready-made templates or quickly create your own forms. Make sure you know how to use Google Drive so that managing data is easy. For improved survey experiences, investigate features like branching logic and collaboration tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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