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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Sheeba T.

  • Role: C-Level
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Awesome tool for conducting Surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms are very useful because they can be shared through many channels. The audience and customers find it easy to fill and submit. Also, get a copy of the filled form. The questionnaires can be framed for any purpose and customized easily. The responses collected are automatically presented in the form of graphs and pie charts, etc for us to understand the insights and use them for making strategies.

What is your favorite aspect of this product?

I like the features while making the questionnaire. There are many options for framing each question like short form, multiple-choice, rating, etc. The survey looks professional. The link can be shared conveniently through message, email, or any other communication channel.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

One of the important aspects of marketing is knowing our customers. The best way is through Surveys. Google Forms is awesome in framing questionnaires and distributing them. It also provides meaningful insights into the responses collected. A smart professional cannot miss an important tool like this. Brands that use Google Forms have an additional advantage as they collect vital information for their business.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Winston M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Best Surveying Tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The security it provides while collecting data and the feasibility of creating the forms in short period of time.

What is your favorite aspect of this product?

Collecting useful information or doing survey on a specific subject with the trustworthy security of google. Also forms are easy to generate , require minimal time and we can collect anonymous data too.

What do you dislike most about this product?

Nothing to dislike about.

What recommendations would you give to someone considering this product?

Totally go for it. Very helpful and important to collect large data sets in short time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meet Y.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy surveys and data collection tool.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to create and share forms. Real time response tracking and data analysis.

What is your favorite aspect of this product?

User friendly tools for creating surving and forms. Seamless integration with Google work space.

What do you dislike most about this product?

Limited customization .

What recommendations would you give to someone considering this product?

Great for businesses and educator. Efficient data collection.

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Inspires Innovation

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