What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Field Configuration and Customization
Version Management
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews
Tracy T.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2020
Amazing product and so Easy to use.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's much easier to use and took no time at all to train others on. It helps us save a ton of time in our every day work
What is your favorite aspect of this product?
How quick and easy to use it is. That anyone can use it and have no problems with it
What do you dislike most about this product?
I have not found any thing that I don't like. It is such a great product to use.
What recommendations would you give to someone considering this product?
Any company out there could use this and it would save so much time on the daily tasks that you do. I would suggest it to all businesses. The product is so simple to use. I wish we had this a long time ago. It has simplified my daily job and tasks that I do.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Amy D.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2020
Difficult to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The capabilities
What is your favorite aspect of this product?
Ability to share across teams
What do you dislike most about this product?
The version types make it difficult to track changes
What recommendations would you give to someone considering this product?
Take the training on how to manage
Pros
- Caring
- Respectful
- Client Friendly Policies
- Generous Negotitation
Cons
- Inhibits Innovation
- Less Efficient Service
- Less Effective Service
Gregory H.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2020
Easy to use, great features, unique abilities
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The "google" touch, of seamless integration with other google products, cross-platform utility, and great data crunching abilities.
What is your favorite aspect of this product?
The ability to make truly personalized surveys.
What do you dislike most about this product?
The cost is a bit high for my business's needs and use of the product.
What recommendations would you give to someone considering this product?
It is definitely worth it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Vendor's Interest First
- Less Generous
- Under Delivered