
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Frank R. C.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2023
Easy to collect information from several people
Likeliness to Recommend
What differentiates Google Forms from other similar products?
This product can easily create a questionnaire form. It is helpful because it is easy to make and can specify entries in various formats. Moreover, data manipulation is easy since the collected data can be converted into a spreadsheet with a single click. In addition to questionnaires, it is also effective when collecting information from various staff members in the workplace (email addresses, phone numbers, etc.).
What is your favorite aspect of this product?
It is the most robust web form you can create right out of the box, from queries to questionnaires. It is easy to use, so once you get used to it, you can make the forms you need in minutes. Until now, when preparing a web form, it was necessary to prepare a page on the home page. It was costly and time-consuming, but using Google Forms is helpful because you can prepare forms quickly and free of charge. Compared to other form tools, it is easier to summarize the summary results. Since it is also possible to conduct anonymous surveys, it is used for surveys on recruitment and review of company regulations.
What do you dislike most about this product?
I don't see many weaknesses, but if I had to say so, I would like you to consider that there is no dedicated app on your smartphone, and you can only operate it from a browser.
What recommendations would you give to someone considering this product?
Using Google Forms has significantly reduced the time and costs of collecting data from customers and employees. In particular, the time to create and transcribe questionnaires completed on paper has been shortened. It is used to develop questionnaires for internal and external use. Compared to paper questionnaires up to that time, counting and analysis were saved, reducing man-hours. Anonymous questionnaires also increase the response rate and allow employees to hear their true feelings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Samantha H.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2023
Incredibly Easy to Use!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms are the best option because it has all of the features and information you need while also being simplistic in its function. I really appreciate the user-friendliness and design of the whole platform. Makes sending our surveys so easy!
What is your favorite aspect of this product?
My favorite aspect is the ability to look at everyone's results from the survey all in one place on the platform. I also really like that you can shorten the survey URL when sending it out to get responses!
What do you dislike most about this product?
I have found that the customization and design of this platform can be very limiting. I've been able to still use it effectively, but it would be nice to have the option of making more personalized changes.
What recommendations would you give to someone considering this product?
I would recommend using it often! I've found that getting the whole team's feedback, even with small decisions can make such a difference!
Pros
- Enables Productivity
- Trustworthy
- Fair
- Helps Innovate
Kathy J.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Feb 2023
Google Forms Is Affordable to Use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Creating eForms using Google Forms is an easy task, making it a better tool than other similar products. Google Forms has incredible features that are easy to understand.
What is your favorite aspect of this product?
I like the ease of use of Google Forms when it comes to creating eForms. Google Forms is affordable to use when it comes creating eForms and online surveys.
What do you dislike most about this product?
Google Forms is affordable to use and flawless. I do not experience challenges when using Google Forms.
What recommendations would you give to someone considering this product?
I highly recommend Google Forms. Google Forms is so easy to use and affordable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing